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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 607 Showing 12,121-12,140 of 12,179 reviews
  • Rated 4 out of 5 stars

    watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still have it. works well. have no problems with it

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 4 out of 5 stars

    Band falls apart after 14 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch face: wonderful-exercise, time, messages, etc. Band: the buckle section came apart (broke in half) between the buckle and watch after 14 months. Luckily it fell in the house and not outside. I have watches with 20-year-old bands that are still in intact. (Use glue and duct tape to fix because new band might not be any better.)

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 5 out of 5 stars

    great tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on whether to get this tracker but I'm very pleased I did. I had the original one and my band broke. With this one it feels more stronger and i can replace or switch bands which is awesome cause i can put on different colors to match what I'm wearing.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Best activity tracker for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, and she would say this is the best value tracker for the money. It does more than just count steps and track your heart rate. The straps come off so you can clean them, and you can also sync it to your phone for message alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my text message notifications on my wrist has been great, being able to track my heart rate is also a huge bonus. The battery life is absolutely fantastic. I would recommend this to anyone looking for a great activity tracker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger screen makes it easier to read your tracking, from steps taken to calories burned, and this Fitbit Charge 2 fitness tracker notifies you of incoming calls and texts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to buy this Rose Gold edition of the Charge 2 but when I opened the box I was disappointed. The band is a dull weird shade of "lavender" and the Rose Gold is also dull. I read that it is supposed to be 22K plated rose gold...where? It looked like I could scratch it with my nail. Just very cheap looking to me. Also it was a downgrade from my Surge,which I knew, but I didn't like the fact that it wasn't touch screen,which i actually did not know. Additionally, when using the GPS on the watch you can only see one stat at a time and have to tap your way through. Imagine doing this while running!lol And you cannot pause the workout while using GPS so if you need to use teh restroom or anything I guess you just...end your run and pick it up when youre done. IDK. Stcking with my SURGE. Also, I did feel like the steps were off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Easy and basic fitness tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker has just the minimum functions and is all you need to log your miles, activities and heart rate. However, this fails when it comes to sleep tracking. It just doesn’t work. Google it. Lots of complaints.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this Fitbit. It's working great. Really liking all the features!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up, bigger screen is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy, other than notifications. Still working on that. Biggest selling point for me was the bigger screen so I'm able to see at a glance time and steps. I also like being able to track fluid intake and having other options to reach my fitness goals. Or turn them off if I don't want to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Excellent fitness tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas to replace her old fit bit. She loves this one since it tracks more than just steps. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improvements from Fitbit Charge HR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice upgrade from my previous Fitbit HR. The band is narrower, but sits a little higher on my wrist. The app is much better and easier to use. Improvements to the notifications are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fitbit arrived quickly and works perfectly! I would definitely buy from it from best buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for keeping fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Fitbit! Exactly what I needed to keep me motivated, informed, & healthy!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    A great Camera to start off with will be a Canon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its every thing I wanted in a training ban and I hope Fit bit continue to make great produces

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really enjoy Fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my birthday and really has been helpful! I found out my sleeping habits were terrible and found out that I awake over 20 times nightly Yikes! A couple concerns is that the heart rate didn't seem to match that of the one of the hospital when I was actually hospitalized and was off by quit a considerable amount. I also noticed that some of the other features just aren't reading quit as accurate as one would hope. But I feeln getting a general idea but for this price I was hoping for a bit more of an exact idea.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works just fine and dandy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got newer features than the Charge HR, but don't really use them. All in all, does exactly as it should and am happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great motivation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love it! Gets me motivated to move, awesome product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems accurate for steps and basic HR, but isn't as accurate for HR while doing cardio exercises. The first day I used it during a workout, I counted my pulse and it was more than 10 bpm low. The 2nd day, I wore my Garmin 910xt with the HR strap and the Fitbit. Fitbit was way under. But since I don't want to wear that ugly Garmin and a chest strap all day, the FitBit is great. I'll use the Garmin for workouts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new Fitbit Charge 2. I upgraded from the Fitbit Flex because I needed a watch for managing class time and didn't want to wear 2 things on my arm. Not only do I easily have the time, the reminders to 'move' are great! Also, being able to readily see that I have received a text or call is a true time saver. Especially when it is something or someone you have been waiting on.

    I would recommend this to a friend
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