Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 7 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 608 Showing 12,141-12,160 of 12,179 reviews
  • Rated 5 out of 5 stars

    Good so far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchase the Fitbit Charge 2 and so far it's working great. One thing you will need to know is if your computer or any mobile device does not have the proper Bluetooth version you will need to purchase a Bluetooth adapter for $20.00.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Consistent but inaccurate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style, fit, and finish but have issues with the step count accuracy. Consistently (at least it IS consistent) shows too many steps when worn. Noticed I was getting 2-3K more steps than my wife so decided to attach a FitBit One to the strap on the Charge 2. The three times I did it there was a 800-1000 step count difference between the One and the Charge 2 (over a 3-5K step count). I then decided to follow it from the moment I got up in the morning...I managed to "walk" almost 500 steps while SHAVING! I guess, in trying to fix the problem of earlier versions NOT counting your steps if your arm was not moving (like when holding a shopping cart) they went too far the other way. It is not a lost cause as long as you don't bet your money on count accuracy BUT, if this is wrong, what else can/is? I'd recommend it with those caveats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger screen makes it easier to read your tracking, from steps taken to calories burned, and this Fitbit Charge 2 fitness tracker notifies you of incoming calls and texts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Liked it and wanted to use it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that big fan of fitness (yet) but, tried to start off by tracking the basics first. I have had good reviews from my friends (who apparently have the older Model). My issue with this one was it wouldn't pair at first few goes with the phone. Even when it paired, it tried to push the firmware and got stuck somewhere there. All we could do was to see the initial display that says setup. Tried with another phone (both android) with no luck. Finally, gave up on the idea and had to return it. Will never know what was the issue. Anyways, my belief is that something wrong with the one I got. Otherwise, this is one of the best fitness tracker out there.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Great Idea--when it works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Fitbit. It works intermittently, which is problematic for me because I need to monitor my heart rate throughout the day. The 1st Fitbit may have saved my life. My heart rate was in the 40's and I was about to pass out. The screen on the first Fitbit began to fade out, so I quickly replaced it with the present one. From all the great reviews, I would guess I just purchased two that were made on Mondays.....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for the family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for a family member. Used everyday. Perfect for counting steps. Bluetooth integration with phone to receive texts & phone calls is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loved it. Not used to all these modern convivences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great activity tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Only thing I would change is the ability for kid's to create an account for the product. Many kids are now using these types of electronics and the terms and agreements should accomodate for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting tool to motivate one to a higher fitness level. If you are a goal oriented individual this tool can really make a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FITBIT.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I UPDATED FROM FIBIT FLEX TO FITBIT CHARGE2 AND LOVE IT. REALLY LIKE HOW IT LETS YOU KNOW THAT YOU HAVE A TEXT OR PHONE CALL.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Four in Three Years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My FOURTH FitBit charge in three years just died. I've lost two because the band came apart, and one because of a firmware crash. The company replaced them - twice for free and once I had to pay half price. (Definition of insanity, I know). But I told myself number FOUR would be the last time I go through this replacement process. So I am DONE with FitBit and it's crappy, cheap products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for fitness tracking, heart rate tracking, and it's easy to setup... unlike the Fitbit versa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the FitBit every day and it has definitely helped me challenge myself to be more active. The 'touch/tap' function on the screen doesn't always work though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love The New Fitbit!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Fitbit Charge 2!!! Such an awesome update!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this so far! A big improvement to the Charge HR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love mine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it never had any problems. It always does what it suppose to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new style and new color! Definitely proud of my upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fitbit charger 2 is a lot better then the charger i had before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves it. It has helped her get better sleep.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would have liked a touch screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my upgrade me Charge HR so I expected to have a touchscreen in the upgrade. I also have Gramin Vivosmart which has a touchscreen,evening being an older model. Overall I find no upgrade in this model except for a wider screen size from the Charge HR. Overall good looking design,nice color options which I can say,nothing special.

    I would recommend this to a friend
Sponsored