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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 12,179 reviews
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, wife loves it. Small Fitbit fits perfect on her petite frame. Keeps track of her steps, sleep records and her new cardio workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    just what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got one for my husband a couple of years ago and hoped he'd get me one. this year he did. now each of us can keep track of our steps and heart rate. encourages me to go just a little further. larger display makes reading easy.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    excellent tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been using this product since it was newly released. she absolutely loves it. She travels all over the country and never goes anywhere without it. Customer service was great when she had a small problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Band, Screen

    Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit holds a good charge for a week. It syncs well and displays text messages. The screen cracks easy. The band will need to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    great for checking heart rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit works great. I use it to keep track of my heart rate, sleep patterns and steps that i take everyday. It has been very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Works well and seamlessly connects to iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is it is not waterproof. Otherwise it is easy to read, accurately records data and comfortable to wear. Much better than the two Garmin products I had used in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Love my Fitbit Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to a Fitbit Charge 2! I love it. It keeps track of my steps, heart rate and even my sleep patterns. I highly recommend it:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tracker and phone app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone app is very informative and keeps you motivated. The notifications feature is cool and helpful. The tracker itself is good, though I wish they had a way to charge it in am easier way. Overall it's a great choice,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than the Apple Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Fitbit. I had an Apple Watch series zero that I wore every day prior to purchasing this. I was unhappy wth how inaccurate the Apple Watch was with counting steps and calories - I would work a full 12 hour shift on my feet as a waitress and it would tell me that I had only burned 150 calories all day. My Fitbit, on the other hand, shows me much more accurate readings and is much less distracting to use. It is also much more durable, which is great for someone who works with their hands. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Love the rose gold accents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the rose gold accents and that the band was a unique color. It’s a good way to track steps, HR, sleep, food and exercise

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to track all my basic activity. Also comes with sleep tracking. After a bit of setup, will sync all this data to a computer or mobile device. There is a lot of information shown to you and a lot to figure out but once you have it, it will easily help you track and manage your activity goals

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Like that you can pick your functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all I wanted. Tracks your daily steps, you can read messages and alerts you on a incoming call. I use it to track our hikes, it will show a map of the route hot took. You can pick the features you want displayed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge 2 has a lots of great features. It is slim and trim and easy to wear and easy to see the results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife to replace her old Fitbit. Seems to be much better quality. Her old one fell apart after about 6 months, but this one seems to be a lot more durable. The band is much nicer and can be replaced. Has more features as well. She's very happy with it, which makes me happy as well!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Good activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have had 2 previous fitbits before this one, and obviously I like this one the best. I did find that a lot of the steps were inaccurate. It counts lots of movements as steps when they are not, for example when I am in the car. I think for everyday use it is nice. I like that it has a heart rate monitor to track sleep which I really like knowing. It’s a much cheaper option than the Apple Watch and I like being able to have competitions with my friends. It nicely syncs up with the Fitbit scale too and you can track a lot for highs through the app so it’s a overall good activity tracker. There could still be some improvements made but that’s the case with everything.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 4 out of 5 stars

    so far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. I don't use a lot of programs that are available...just not relevant to me. But it is great for counting steps and monitoring my sleep. The band can be a little difficult to close at times but other than that, I am very satsfied with my purchase. Just wish it hadn't cost so much.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Simple & Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to get myself a fitness tracker to help keep me a little more accountable and knowledgeable about my daily activity. I like the sleep portion that shows you your length and level of sleep each night, realized just because I was in bed longer didn't mean I was sleeping more. I also like the reminder to get up and walk once an hour. The heart rate monitor is just a bonus, but seems to work pretty well and it's nice to be able to see my text messages & reminders without having to open my phone. Overall very happy with my Fitbit charge2. As for bands there are tons online, so many you could wear a different one each day for a month :)

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought this for black Friday and im glad that I did! Measures sleep, steps, calories burned, allows you to personalize lots of things such as notifications and you starting screen! Definitely would recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Great mid level tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I like the ease of syncing it whenever you are close to your computer. The reminders to get steps in every hour is a nice feature as well as the sleep tracker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife liked my FitBit Charge 2, so I decided to buy her one for Christmas. She's on her feet all day and loves to go walking after work. Easy to use and navigate the app to compare how she does for the week..

    I would recommend this to a friend
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