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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 12,179 reviews
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Like it. Better than Jawbone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking sleep not as good as Jawbone. Keeps good track of steps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great on battery life and functionality! Wear it everyday!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the charge2 for my son who is 10 years old. He loves it and the small fits him. Although when I set up the app on his phone, I had to enter his age as 16 yrs old or they wouldn't let me set it up. So it may not be as accurate with recording his fitness progress but nonetheless, it counts his steps and he loves to set goals and meet them.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    For my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She really enjoys it over her older one.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool device. Can check heart rate. Can check sleep habits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say out of all my reviews for Best buy I have never given them anything but a five. Everything I purchased from them has been awesome, everything we expect and more. My son loves the tracker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had ordered it and were skeptical if the enthusiasm of our 9 year old will last. I must say he is still fascinated and uses it every day. Setting sleeping goals is the best. He is checking the app constantly and it keeps him motivated. I would buy it again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a useful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Inaccurate information. For example, if I just stand without moving, and only move my arm and hand as a walking movement, it consider it steps. 2. It loses sync with my phone without notifying me. 3. It only has very limited activity that I can only choose those. For example, it is not useful when I do Yoga, dancing, and similar activities that is not in their menu. 4. It doesn't capture my activity automatically. For example if I am using Elliptical, it seems I should choose it from the list, otherwise it doesn't capture the calorie I burn for that activity correctly. 5. Overall, I am not very happy with it, and I am just using it as a watch. I would've return it back to BestBuy if they had a longer return policy (more then 2 weeks).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the color of this watch but wasnt happy about the additional cost over the other colors. I did find that the screen doesnt always come on when you look at it. Also i have woke up at night and saw it said i was at 70 steps. Overall a good watch to track steps.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it keeps track of sleep cycle and daily exercise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great inspiration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me to be motivated to walk if I haven't reached my goal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous model didn't have interchangeable bands and mine was still working except for the broken band. Decided to buy the new model and have LOVED everything on it from the customizable face to the alerts, text previews, and enhanced sleep monitoring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help me better track my fitness level as I exercise, as well as to help me monitor my sleep. I have been wearing it for three weeks and absolutely love it. It does everything as advertised and is so light that I almost forget I am wearing it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, make sure to get a screen protector. It will scratch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I am not giving a 5 star review is the face/central part of the fitbit is still rather thick, and can be uncomfortable at times. Unfortunately, my wrist seems to fall between two adjustment settings, so it is either slightly tighter than I like or too loose to properly record data. Overall, satisfied with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charge 2 Improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a Charge HR the redesign is a much better product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wrist size is accurate. Very comfortable and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Step tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More advanced features that work better with busy workout life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All the required features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. I never would have purchased this for myself, but now that I have it, I'm really liking it. I like that it reminds me to get up and move while I'm sitting at my desk. It helps motivate me. I have a small wrist so it's a little more bulky than I care for, and it bothers me when I'm sleeping. Other than that, I'm liking it very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second FitBit, had the Charge Basic model but the strap started falling apart after 18 months. I wore it 24/7. This one has changeable straps. Love the fact that I get notifications of phone calls and text messages from my IPhone via the Charge 2.

    I would recommend this to a friend
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