Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 12,179 reviews
  • Rated 5 out of 5 stars

    Great motivation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets me up and moving with reminders! Text message, you can read them... never miss a call with the gentle vibrations alerting me when my phone is on silent. Just awesome! Excited I can switch bands too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versital fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for daily fitness tracking and monthly summary review so you can see where you can be inspired to improve yourself . It alerts you to reach your goals hourly like a personal trainer would encourage you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my girlfriend. I was initially concerned she would be upset and think i was trying to imply that I have an issue with her weight. (I didn't of course). But she absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New style improves

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fitbit: the first one, with the rediculesly designed snap band, fell off my wrist and was lost. A new, much more efficient strap design and added features make this style a smart buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the flex!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom lost her Fitbit on Lake Michigan somewhere. So we bought her this one. I have had it for a while now and she has always liked it. Now she loves it. Easy to put on. Interchangeable bands. Perfect gift.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. Band broke shortly after gifting this to my mother, who is not very physically fit at all (which may speak to how (not) well made this is). Replaced w/ a Apple Watch.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Prior Surge owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two Surge watches and they both died. The charge system eventually falls apart and decays. The new Charge 2 that I bought as my third Fitbit has a much improved charger. I miss the big screen but was frustrated with the Surge performance. So far so good with the Charge 2

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes too long for notifications. Could use more features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal for the great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tracker for my wife. She is very happy. This is a great tracker and got a very good deal from Best Buy. I can't thing buying electronics from any store other than Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to set up and great for every day use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she really loves the color I got her! She started eating healthy and working out and I gave it to her as a motivational tool. She says it really helps her to stay motivated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my daughter and he absolutely loves it. The different color bands and nicer screen make it a great option compared to the original Charge or Charge HR and it's not as bulky as the Blaze or Surge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fitness tracker for the wife to use when she goes to her gym for yoga. She uses it occasionally. So, I’m not sure I’d invest in anything else, until she starts using this one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit is a good tracker but I do experience some problems once in awhile which seems to correct within a short time. I do experience some irritation with the band once in a while but it does seem to go away when I take a break from wearing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mother's Day Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Fitbit for my wife on Mother's Day. She had the Blaze, but didn't care for the size of the bezel overall. She's much happier with this version, even though it's approximately the same weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tracker, not so great band

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tracker itself, and recommend the Charge 2. however, like previous fitbit bands i found the band wore out after less than a year of use. Purchased 3rd party replacement band, and it was both less expensive than fitbit version and has been more durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves his Fit bit Charge 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the activity tracker for my son right before we ran the Las Vegas Ragnar together. It was perfect for helping him know how far he had run and for pacing. He has worn it every day since and loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great FitnessTracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fitness tracker to replace my Jawbone Up band. This is definitely an upgrade. It has more features and is constructed better especially the band. Would recommend this fitness tracker highly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit bulky but it will just take some getting use to since I don't wear jewelry or watches. So far my only real complaint is that it is super sensitive to movement so my step count will say it is much higher than it actually is. But it will be great motivation to get moving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love my fitbit.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By syncing my FITBIT with WW, I've been able to monitor my caloric intake, get automatic credit for fitness activities and more closely monitor my overall health & nutrition on a daily basis. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blue color + Not waterproof -

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to own Fitbit charger HR which was although being a great device was a terrible quality. I have read many reports and faced myself the issues with straps bubbling. Good that they moved away to strap changeable design. The bigger screen is a plus but can be used in a better way

    I would recommend this to a friend
Sponsored