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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 12,179 reviews
  • Rated 5 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned as it wasn't the one my husband thought he was getting me for Mothers Day. He was looking for the Versa a more complete watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    more than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love all the features I only use the steeps, my heart , my sleep pattern, the water I drink and I love that I let me know when I get a call or tex.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife after her old Fitbit fell apart (band kept breaking). The band on this one is much higher quality and she loves it!

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the first Fitbit I owned so here is what I think of this product. If you don't care about losing your Fitbit, then this is for you. The band is not made well. When I returned it because the band came apart from the end where it was attached to the fitbit, I was told by a best buy employee that this is common with the band. It comes apart. I am not getting another Fitbit, although the employee said that Garmin is a one piece set , the band and machine are all one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another brand for 2 years. Although I liked it, I decided to try Fitbit so i could keep up with my husband and friends progress. I LOVE it! It

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit #3!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased 3 Fitbit devices and each one has performed great. The mobile app connects easily and allows easy tracking for a healthy lifestyle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit motivates you to exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge 2 is my third Fitbit (Flex, Charge HR, Charge 2). Having a Fitbit helps push you to just do it. Charge 2 is a slight improvement over the Charge HR. I wish they would last longer before having to replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for the active mover or the beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is big enough so that you can easily read steps, Time, heart rate! But it is not big and bulky to wear. The charge lasts 4-5 days !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased over a year ago and has done very well. We have not had any issues with it. I wish it had a leather band, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new Fitbit! I truly find myself working towards being more active with it. I love how it reminds you when to get up for steps daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a fitness tracker that I could also use as a watch. This one is nice looking and does everything I was looking for. It's a little clumsy on my wrist but after I wear it awhile I forget it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit is good for walkers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to keen on the color but the only color BestBuy had left in the store. Great for receiving text messages and alert for phone calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fitbit. Way better than the Charge 1. Like that you can change the band's and not worry about it peeling or breaking like the Charge 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this version of the FitBit is working well. There is a big improvement in the wristband clasp as the old version wore out and fell off easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome step tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display screen! I love the reminders that this Fitbit gives you to reach your step goals. I love that the band can be interchanged with others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new larger face it makes it easy to see. I used the stop watch with the miles tracked feature and it worked great to keep track of my miles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than the first one I bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is much more rugged than the first one I bought. The first one lasted a little over two years. Just past the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this gadget, serves as a watch and counts your steps, distance calories and more. Amazing! Keep you active, reminds you to move every hour.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on my 3rd in under a year it worked well but for some reason it would swell up and the screen would crack

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Fitbit products not only do I love my Fitbit but, it's a very customer service friendly company that really backs up it's products.

    I would recommend this to a friend
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