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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 12,179 reviews
  • Rated 5 out of 5 stars

    Grandma loved this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my active grandma and the software is simple enough for her to use and understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great...keeps me in the know!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly...love the reminders..keeps me motivated and the weekly tracking information is a bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of bells and whistles, priced well in the market. Fitbit does a good job with their app too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch for my daughter who loves it so I decided to buy one for my mother.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good bit the belt breaks within first year and bestbuy does not offer warrenty on it anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Girlfriend loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my girlfriend for Christmas and she can't say enough good things about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my mother and mother in law this for Mother's Day and they love it! Easy to use and stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife and she loves it. Especially the ability to sync with other apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what I hoped and it has a few great extras, I like the reminders the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been in the Fitbit family for four years and the products keep getting better and better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit Activity Tracker no complaints at all with this, I'm getting my mom one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Fitbit. Upgrade from earlier model and love new touch features!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go to lovelt service from Best Buy and my Fitbit arrived quickly. 10 out of 10 buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful reminders to keep moving. Signals me when I have reached certain levels of success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit charge 2! Records my steps and calories burned, would highly recommend this!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not useful for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given this as a gift. I don't count calories so that app didn't really work for me. I get in 10,000 steps before noon so that didn't help me. I already work out and don't really need a device to time me. I guess if you're needing something to motivate you this would help. I'm self-motivated. Also, it was extremely uncomfortable to wear at night. I lasted about 5 minutes in bed with this thing as it is way too bulky to sleep with so that didn't help either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works for me

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to replace the band, but overall quality is quite good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product. It keeps me motivated and I like that I can change out the bands. The sleep monitor is another great function that I enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love it! Very accurate! Great Purchase for my needs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New band is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new band. It holds up better than the old one, and if it does tear up you can buy a new band instead of having to get a whole new Fitbit.

    I would recommend this to a friend
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