Customer Ratings & Reviews

Notification feature glitches. Be sure to run the updates. Otherwise, your device will not function. Other than that, it does the job.

I would prefer an app which allowed for keeping data private if the owner so desired.

Switched to Samsung smart watch because more features and better female appearance

The product would be great if it actually functioned properly.. I bought 1 and 2 weeks later had issues with it syncing to app.. replaced it and only to have the same issues AS WELL AS I started to lose daily progress.. for example i have 33k steps, went to sync with app and it zeroed my steps for the day.. happed twice in one week.

It was working Petty good until it broken one night I want to sleep next morning I woke up and it was broke.

But charge 3 is water proof, has the weather and other apps to it. So it kind of evens out ok which would be better 2 or 3

This is a good product if you have a hard time tracking you’re fitness goals, stylish, I use it more as a watch

I would love it if I could get it to sync with my phone I just cant seem to get it done it says it is but will not react with it

This is the second fitbit I've owned after purchasing a brand new Inspire HR from Amazon early 2019. The Inspire HR immediately didn't work with the step counter being incredibly off and tracked steps while I was at work as a Cashier. Every time I moved my hand to scan an item, several steps were counted no matter what hand I put the watch on and what sensitivity I set it too, even after speaking to their tech support. I sent that back and decided to try this Charge 3 as I wanted one that was waterproof for swimming and while the step counter is still wrong no matter what I do, it's marginally better. It, at least, didn't count a 30 minute swim just because I raised my hand over my head to stretch. However, now the battery has pretty much been giving out on me. I charge it and says full charge and then I wear it for a couple hrs and the screen will just go black and it will die. This has happened several times at this point and I'm over it. I should have just saved up for an Apple Watch earlier.

it fizzeled within the first month ,took it back for a refund

Lots of settings, however it seems to count steps even when I’m in bed. There are tons of options for the band.

App keeps getting stuck. I have to delete it and reinstall about 2 or 3 times every couple weeks. So I loose acute readings.

Never really did anything consistently. I switched over to the Apple Watch and am happy

seems to have many of the features my old $25 Amazon fitbit had for 1/5 the price. still works fine though.

Love Fitbit but if you actually wear it and use it It breaks constantly... but I’m still on because support is good

bought it for my dad and he had nothing but complaints about it for the time he had it

The step count is so inaccurate. Driving all day and it is counting steps like crazy. Talked to customer service but no fix for this issue. Other annoying thing was that the screen does not stay lit. Which is the most annoying when you are trying to use the stopwatch feature. And the SpO2 feature is just not turned on by Fitbit. I ended up returning it after 2 weeks.

Difficult to access features. Information obtained not clear. Bbbbbbbbbbbbbbbbbb;bbbbbbbbvv

I wanted to switch over to Fitbit, but after trying this model I decided Garmin is still my favorite brand in this area.

After only one year, the device stopped working. Waste of money.