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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,101 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the little bells and whistles had the 3 before just upgraded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Fitbit out there

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting on the charge 5 upgrade.. have older versions and they work flawlessly. This is the best version yet.. so light and comfortable.. hardly even feels line you are wearing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift to a friend. They are enjoying their Fitbit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t compatible with phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have any negative thing to say about this device. I couldn’t get it to work due to the phone not being compatible. Maybe one the phone is upgraded I will try again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Help me keep track my heart rate and O2 saturation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase will recommend for friends and family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charge 4 was better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, honestly save your money and get an Apple Watch. The UI is clunky on this and the watch face colors are horrible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band

    Rated 1 out of 5 stars

    Defective item ! Can not return ! Buyer beware!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bands do not stay on . Beware!! I just purchased this and Best Buy only gave a 14 day return RJ dow on this brand new Fitbit 5 . The clasp on mine is defective and will not stay on making this useless . 14 day return policy is ridiculous when the item is defective. So disappointed in Best Buy!! Wasted money !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, came with two band sizes that are easy to put on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch, I feel is not very accurate, but love the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tracker I’ve ever had. Fitbit always deliver good quality products

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great, but didn't last.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, but didn't last. I may not go back to fitbit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for the kid and its perfect for young kids to too big or bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great health monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Provides great information on my health status

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Upgrade from FitBit 4

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Upgrade from FitBit 4; color screen is nice improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take Care of Your Heart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10,000 steps a day and my cardiologist can't even keep up with me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Healthy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch! Tells me everything I need to know ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and definitely worth the upgrade over my Charge 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color on the face. Sleek and comfortable. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great, I have no complaints at all.

    I would recommend this to a friend