Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,101 reviews
  • Rated 4 out of 5 stars

    Fitbit Charge 5

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for tracking steps, heart rate, blood pressure and keeps time well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great choice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Fitbit! I had a luxe which I like because it was small but this is sooo much better! It is a much brighter display which makes it easier to read, especially outside. The battery is also better.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Like so much more than my charge 3

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Charge 5 (not that I didn't like my Charge 3 but the display was almost gone). This one offers so much more with text notifications (that you can read). Just seems a bit easier to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still works, as advertised, gggggggggggggggggggggg

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stays charged as advertised as long as you don't keep the light on all of the time.. it will only last charged for 1 day if you leave the light on. The band is super comfortable and easy to put one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, I bought this as a gift for my father!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing Fitbit

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit stopped keeping time. Their were periods where it would just go blank.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    extended warranty

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really did like my Charge 5 but the minute the warranty was up it stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new update to charge 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Tracker no problems, upgrading from charge 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Steps made easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. User friendly and accurate. You get a lot for the cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with charge 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Fitbit charge 3 better. I changed because the light on the. Watch is not bright enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Help Count them Steps

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the Mother In Law for Xmas, she hasn't gotten it yet, but been playing with it and its been a great little watch. Can't wait to give it to her soon

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    A Great overall fitness tracker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good fitness tracker, Fitbit overall app is great as well, tracks both your exercises and sleeping. This tracker you can also use for tracking ECG, overall a great product at a good price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch was good for the year that it lasted. Fitbit does not stand behind their products. All they do is offer a discount on a new watch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best version

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to tap the screen several times or harder than normal for the Fitbit to respond and change screens. Sometimes the screen goes out while I'm swiping through it. It's really annoying. It also does not alert me when the battery is low.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Display

    Rated 3 out of 5 stars

    No sleep score

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is better than the Charge 3, I have had it less than a month and it stopped giving me a sleep score 2 weeks ago. I have tried all of the suggested remedies, but nothing works. I can read the face of the fitbit in outdoor daylight, so that alone makes it better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery drain issue

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service is awesome. I received my order very quickly; however my problem is with Fitbit and their Charge 5. I’ve had my Charge 5 since middle of March. On Memorial Day 2022, my Charge 5 battery had a short life. I charged it and noticed the battery would die as soon as I took off of the charger. I have done all of the recommended steps by Fitbit and they say we have to wait for a firmware update. It’s been almost 1 1/2 months since I had this issue and still no firmware update. They do not have an ETA on the firmware update that will fix this battery drain issue! I DO NOT recommend you waste your money on this Fitbit!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Battery life great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit - Charge 5 Advanced Fitness & Health Tracker - Soft Gold great product and fits the hand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy warranties

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy warranties ..and the manager in audio and visual dept at the Mexico and Colorado BLVD store has the customer service acumen of roadkill.. I bought an Insignia 50in TV for a guest room in 2022 ...It was barley used and the TV failed after less than two years ..I took the television to the store with the receipt which clearly showed that I had purchased a five year warranty ..I paid 79.99 for a five year warranty on a 399.00 television ..After hauling the TV to the store I was essentially told that I would have to jump through burning hoops in order to get a credit ..The audio visual manager could not have been less helpful ..Buy your electronics from Amazon!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Fitbit charge so far.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Fitbits and this one seems, so far, to be the best. The charge 5 is easy to read and move around to whatever you want. I would recommend this to all who like Fitbit charges.

    I would recommend this to a friend