Customer Ratings & Reviews

Wife likes it. Battery seems to last quite a bit. Some features are a little confusing she says but overall likes it.

My wife loves her Fitbit. She wears it everywhere, even in the pool. It's easy to maintain a charge.

Bought this as a gift for my mom, and she loves it! Definitely recommend! Easy for her to use and understand

Had a descent visit to your store. The person seem to know the product.

I brought this as a upgrade for my partner over the previous one she had & she loves it! She was a bit skeptical @ first but did her research & started warming up to the thought. She likes that you can customize the display faces & band to fit her style. Also she really loves the zone minutes feature.

I love my fitbit charge 5. I can go days without charging and it tells me everything. Great price too.

Better battery life than previous model. Like the fact that can wear it in the water.

Excellent fitness tracker. Easy configuration and easy to match to fitness apps.

Love it. Love being able to read it when I am outdoors. Has lower battery life than the Inspire, but it’s not too bad.

Difficult to set up. Initially synced with App on iPhone, but timed out when updating watch. After that, would not sync again. Need to call geek squad support to get the watch to work. Don't buy unless you have a tech savy person to help!

My wife had fitbit for years but the quality was not great so she decided to go with a smart watch. While she really liked the smartwatch she didn't use most of the features and liked the stream line look of the fitbit better so picked up this new one. We'll see how long it lasts

The display went completely back after two years. Attempts to do a factory reboot do not work, and it appears to be a common problem for the Charge 5. Not recommended as a long-term device. The default wristband gave me a rash, but I was able to replace it with a third party.

Very easy to wear and use. Needed larger band and was very easy to change out.

Great tracker nice looking great features. Missing an altimeter that the charge 4 had, and you need all new bands.

Bought this for my wife. She's loving it so far with all the additional stats above and beyond steps/distance. Notifications are great for her job where she can't always have her phone near her by needs to see potentially important work relate calls (backwards pandemic policy where she can't have phone but needs to answer/return calls quickly). Setup was quick and easy. Wasn't looking for full blown smart watch, just small fitness tracker with loaded capabilities.

I love this tracker. Can't remove it from my hand. It is very comfortable on the hand with a nice clear display.

Overall, I think the Fitbit concept is great however in just over a years use of properly using and recharging, when the warning appeared so as not to ruin the battery with constant charge, it stopped working and is completely dead. Previously my Alta HR did the same thing. Don't think I will be buying another for this reason unless there is a major change in their policy or I can get the battery replaced.

Good watch with many faces to choose from. Not the easiest to use though. Often look at the watch only to find it on different screens because my shirt made it change. I haven't quite figured out how to use all the aspects of it.

I want a watch that you just put on and go. I did not know I would have to go home and figure out how to put it together and then pair it with my phone. Tooo complicated. I ended up taking it back.

Could not get the heart rate monitor to work right.