Customer Ratings & Reviews

Purchased this watch twice and the screen goes black and it stopped working both times. Watch itself is great but the quality is horrible. Definitely purchase a warranty or you'll be replacing it annually.

I like my Fitbit it helps me attain my exercise goals daily. It monitors my heart rhythm etc. This is my 2nd Fitbit.

This is my second fibit smart watch. Charge 5 is way better than 4 not only because it has color, but the function is much more. Highly recommend.

Bought this as a gift fory mother who has been part of Fitbit ecosystem for over 10 years. Countless problems with charge 5, she has been through 3 replacements in less than a year

We've been using Fitbit for a number of years now. The setup was easy. All information from the previous Fitbit transferred over to the new one.

Bought two of these recently, for two of our sons. They work well and if you're not into the smartwatches they are the obvious choice.

Its very difficult to turn on the screen. You have to hit the face of the watch to get it to turn on. Your alternative is having it on constantly but then the battery runs out quickly. For the price, just buy something else

Perfect device for keeping track of all day movement. Use it for setting remiders and alarms, and best when pair with fitbut premium.

Really like this fitbit, this new version I can see everything even in the sun which I had a hard time with on previous versions.

The device works as advertised and is almost certainly the best choice for a fitness tracker at a great value.

I'm sure this is a great item but, if you have sleeve tattoos or tats that go around the wrists, it will absolutely not track your sleep or heart rate. There are several "fixes " for this on discussion forums but they really do not work. Tried them.

I have never been able to synch this drvice to an iphone despite trying several devices and several troubleshooting methods. I went back to my charge 4.

Waste of money. Doesn’t count the heart rate correctly. Constantly disconnects from the app and doesn’t record workouts or even the date. And definitely not worth $80 a year premium subscription!

My workout companion. Awesome product. Good build quality

I like this updated Fitbit. It measures so many additional health parameters. The look is sleek, and the screen is now in coloar!

Only charges to 45% and stops charging. This was a gift that didn't get opened until a week after purchase and the charging issue didn't become apparent until after the return window expired.

Very disappointed! I have to buy a new one EVERY 2 years! Not worth it.

I have had four other Fitbits and this one is very troublesome. The locking mechanism on the watch does not hold the strap so it detaches very easily. Hence you can low the entire device if you are not carefull.

Software/ firmware issues. Didn't work well with Samsung phones. Retired it for a galaxy watch.

I wouldn't recommend this it stopped working ten months after buying it and I am not getting help either from Fitbit or Best Buy on how to rectify this it is supposed to have a warranty on it