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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,101 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great Charge version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge 5 is outstanding. This is the fourth different generation we have had, and it is the best one so far. Great battery Life and I love all the information it can provide. Easy to pair and transfer info from your old Fitbit and so far the wife and I have been happy with ours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge 5 is outstanding. This is the fourth different generation we have had, and it is the best one so far. Great battery Life and I love all the information it can provide. Easy to pair and transfer info from your old Fitbit and so far the wife and I have been happy with ours.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and simple, just as promised. 7 day battery life is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice fitness tracker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pirchased as a Deal of the Day as a Christmas gift for my wife. She loved it, Very easy to setup and pair. Extremely user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    FitBit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, more comfortable than my Apple Watch. Great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fitness monitor I have ever had. Battery life is amazing. Daily exercise and sleep analysis is terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking, good features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son (14) to replace the same one he had for about a year and a half because it stopped working. It would still charge but the screen was blank. I'm hoping this one lasts a little longer because he really likes it. I was willing to buy it again, but at Best Buy this time, because I have Total Tech. My son likes how it looks and enjoys the features.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    New Features and Nice Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my wife as a replacement for the Charge 4. It operates a little differently than its predecessor: it has a nice colorful display and includes new features like the EEG capability. It also came with a 6-month trial of the Fitbit premium which my wife is assessing and taking advantage of. Overall, she really likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older fitbit for several years and this is much improved

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 2 out of 5 stars

    Good fitness band, Bad Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the basics, no altimeter. It's a good mix of fitness band and smart watch without being too large and not having too many features/gimmicks. I have fairly small wrist and it fit comfortable. I loved the screen and the features. Unfortunately I returned it 2 weeks after purchasing since the battery was garbage and terribly inconsistent. Some days it would last for 3 days, some days would die half way through, each time starting from a full charge. My settings were no AOD, no GPS, auto-wake screens, and would barely get notifications while working 8-5. I never got the claimed 5-days

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and nice ecosystem. Wish they had a few more themes, but there are plenty to like. Fitbit is king!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using fitbit for many years. Really like the upgrades of the CHarge 5 vs the Charge 4 I replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    user

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit -charge 5 helps keep track of step and records active and helps to keep you active

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BLC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it to my husband as a Xmas gift as his previous Fitbit was on its last leg. I love the design and was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple and easy to use Tracker. This is my fourth Fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great tracker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been a very reliable device, easy to use and extremely comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Enjoying the Charge 5 Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying the Charge 5 Fitbit! It is easy to see with different colors and the tracking is easier to access than Charge 3

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Joeb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new color display and all of the different display faces to choose from. Other functions continue to work as in the past

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I replaced my Charge 3 and the Charge 5 does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tracker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful tracker! Accurate and just doing exactly what it should do.

    I would recommend this to a friend