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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,101 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up . Performs as advertised . Best Buy had a good selection of Fitbits and we choose the Charge 5 .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life! Wow! Just right functions for a smart watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, awesome battery life and built to last!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    New Fitbit user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Fitbit for about a month. It took some help from the total tech team to get texts and incoming calls to show on the screen from my iPhone 12 mini. Like the GPS for walking distance. I have small wrists so the size is not too big. Charge lasts about a week

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is excellent. Very comfortable to wear. Stats are quite good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's ok.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing super special about it, I got it to see how it will track my sleep, walking, etc. So far steps and distance I traveled is definitely more significant then I actually took , that's why I can only give 4*

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy to read at a good price. Waterproof

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing amazing, does what I need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a previous charge5 which died inexplicably after a couple years. Strangely this one must be on wrist for stopwatch to continue, probably of software update rather than the watch itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch it has alot on it and i wear it running!

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Ticking along

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read, quick on display and very easy read.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, charge last a week, screen easy to read even in bite sunlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fitness tracker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit. It keeps me motivated to get my steps in each day. And it looks great on my wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great electronic watch!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little electronic device! Besides keeping time, it alerts me to my bodily functions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fitbit, this one in particular looks good on your wrist, just wish they had more bands to select from

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    You will like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prodcut and slim fitting so can we worn around the office and wont be noticeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just started use, finding out what watch can do. Enjoy it very much so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mainly use it for sleep tracking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t always send me my notifications when I use it track activities even with notifications enabled. There have been a times where it doesn’t track my sleep which is the reason i bought the fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Best Buy Employee

    Rated 5 out of 5 stars

    Great product, easy to use

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracks steps, heart rate and sleep patterns. Great overall device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Charge 5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit Charge. Great features. Easy to use. Helpful online assistance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for husband for Christmas- he was unable to use- unfortunately. After downloading app on phone he was prompted to answer questions, one being have you been diagnosed with A-fib, after that- app wouldn’t proceed further

    I would recommend this to a friend