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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,101 reviews
  • Rated 5 out of 5 stars

    Great Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have a working Fitbit again. Great features for my heart.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for fitness!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features! Easy to use, inspired me to get back in shape.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent watch with some decent features. It has got all the basic features I needed- heart rate monitor, step counter, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Charge 5 just prior to my Apple Watch. This was about the 4th Fitbit that I have had. I was satisfied with it until I learned all about the Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Charge 5 was replacing a Charge 2. I bought it as a present for someone who doesn't believe in smart phones, so I was dismayed to learn that you must have a device to use this. Fortunately the recipient has an iPad, so it worked out and, so far, they love it. I do think that Fitbit could be clearer in their requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, but it without worry. My girlfriend loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch, did what I expected it to do. I don't really have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size, adequate features.. woth ever penny.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfectly suited for the purpose of fitness tracking. Priced just right. Size is just about right. The only downside i can think of after using it for about a week is that the strap / band it comes with is too wide. A slightly narrower one would be perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! so helpful to me in my fitness goals!! I think anyone who needs a bit of extra help with keeping track of their healt and weight loss goals should get one of these and it would make a great gift as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. The floors counter doesn't always keep up. I'm not a huge fan of any of the clock faces. The screen already has scratches after less than a month of use. But it will do for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love everything but the faces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this 4/5 stars instead of 5/5 stars because I love everything about the Charge 5 compared to my Charge 3 EXCEPT the watch faces. The watch faces are all awful with the exception of maybe 1-2 tolerable ones. Other than the faces everything else about the Charge 5 is great. That battery like is wonderful; I maybe have to charge it once every 2 weeks? If it weren't for the awful faces the Charge 5 would be a 5/5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent fitness tracker at affordable pricing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, ease of use and very good technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    annoyance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like charger change just makes more unusable and unnecessary junk laying around to complicate my life plus adds expense to buy an additional one for travel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working well, as I would expect from a Fitbit product. I so miss the fact that the Charge 5 doesn't track floors like my Ionic did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works good let me know how I sleep in m

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch works good let me know how I sleep in my heart rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5th Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5th Fitbit. This one is the best. More features, and easily accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Fitbit to replace an aging one. The battery charge has a long life, almost a week. The display is eye catching and the band is comfortable. My daughter recommended this model. I'm glad she did. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade from Charge 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is several days if the device is not configured with the display always on. I did experience one period of poor battery life for three days. With a reboot of the device battery life returned to several days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fitbit because i wanted to be able to read it outdoors in the sun. I can! So im happy butnit has a bunch more functionality that i probably dont use to fullest - maybe next month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charge 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall product is good BUT I’ve had two now that had the battery die and the device would NOT charge! I won’t buy another charge 5.

    No, I would not recommend this to a friend