Customer Ratings & Reviews

Fairly durable. Multiple menus can be a challenge. Band wears out quickly.

Only worked for about 3 weeks. Because I wasn’t offered a warranty policy when I purchased it, Best Buy refused to do anything about its malfunction, so I contacted Fitbit directly. They tried troubleshooting the problem and eventually decided a replacement was best. Just got the replacement so hopefully it does better

Yes, I really like the Charge 5. On my previous Fitbit I couldn't see the time when out in the sun. This new one is bright and colorful.

This Fitbit has a good display size and the band is comfortable.

Nice replacement for my Charge3 that I broke. Only concern is the the new band style seems designed in a way that it will have to be replaced more often.

works great. Had some issues with loss of Bluetooth connections which require the unit to be reset

A huge uplift from Charge 4. Not only is the screen with colors (yay), but the watch is much more responsive. Really noticeable when acquiring GPS signal and such.

Nice design, good battery life. Best deal. Good functionalities available .

Nice replacement for now outdated fitbit flex. Only thing missing is audio control support

This would have been my 4th Fitbit Tracker; but, I found the screen difficult to read; but the real issue I had and caused me to return it was the snooze feature for the alarms and timers; when you hit snooze it continue to buzz for another 5 to 10 seonds; this was extremely annoying; it is probably just a software update; but since I found a lot others complaining about the same thing and nothing getting done, I returned it and went back to my Versa 2.

While I liked the style, features and comfort of this Fitbit Charge 5, I ended up returning it because it didn’t surpass the features of my Apple Watch. I was hoping it would add additional information along with my use of my Apple Watch but it fell short of my expectations. Sadly, I couldn’t justify the cost to keep it. For someone who does not have an Apple Watch, the Fitbit Charge 5 is an awesome device. I did like that the battery lasted a week vs just one day battery life with Apple Watch.

We had a Charge 3 for a few years; even after the screen failed, the data was still transmitting. We are hoping this one lasts longer than 13 months.

I love the upgrade of the full color screen over my previous charge. It took a little bit to configure the screen the way I like it, but now I'm pretty happy with it.

great buy, my Fitbit charge 3 had died. Could not read the screen, it was so dim. This charge 5 has a larger display which makes it easier to read. Still learning all the controls.

Works as well as my previously owned one which died unexpectedly after one year. Lovely gold rose gold color which is unexpected. Linked immediately to my phone and account seamlessly.

The original watch band is not very comfortable so I ordered different watch bands that are a much better fit.

I like what the watch does but the band will wear out quickly, just like the band on my last one, a Fitbit 2. The small piece of rubber won’t last long being squeezed through the other half of the watch band. I like dealing with Best Buy, but hope I didn’t make a mistake on this model of Fitbit! Can’t really give a complete review as the watch technically isn’t even broken in. Only charged it once.

I love the brighter display and the ecg function. My second fitbit! Love it!

The Fitbit Charge is everything I hoped to find in the device. Wear it all the time and appreciate the feedback of my activities. It has encouraged me to improve my fitness

Great product great price. Would totally recommend anyone starting their fitness journey.