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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,101 reviews
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very nice for checking health stats and steps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FitBit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It was a present for him while in the military.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great experiences with Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit Charge 5 from Best Buy, but a week after buying, I discovered that I'd bought a "dud". The battery wasn't lasting even a day, so I returned it in exchange for another one. The man who helped me was so nice, and very helpful. I love this Fittbit Charge 5! It holds a charge longer than the Charge 3 and 4 (both which I've owned) and I love it! It's comfortable and I even forget I'm wearing it. I like that it gives me so much information regarding my activity and also my sleep patterns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if your not allergic to nickel.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bettwr than the previous vesrion but dont like that they are using nickel material. If your allergic dont gwt this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and was a great gift! I needed a father's day gift to give my husband but now after seeing how much he likes it I want one for myself!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charger5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my charger 5 but over it stopped working without warning. I guess that was a hint to move on to charger6.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It lasts 5 days and does what I need it to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasts 5 days and does what I need it to do. I wanted it for sleep monitoring and tracking steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 4th FitBit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eveything i expected. Ive had 3 band type fitbits and 1 watch. So far this is the best. Definitely most comfortable. No complaints so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Informative tracker, great app.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, informative app. Not the most intuitive to use, but get used to the interface quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smartwatch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek. Does everything I need it to do. Comfy everyday watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart and chic watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is a bit slow to light up. Fitbit Symbols are confusing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    watch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice watch the band was not very good had to replace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    information

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me what I want, Time, steps, sleep & exercise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gerat while it worked.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great while it was working. This is the 3rd Fitbit and I will not be purchasing Fitbit again. It works for just over a year and then it quits. If you buy Fitbit, but the extended warranty from Best Buy as well. Not worth it otherwise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit - Charge 5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic fitness tracking (walking running, etc)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch for monitoring and exercise excellent in everyday use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underwhelmed. Loved previous Fitbits, but it feels like it has not progressed much. Also, it seemed too small on my wrist - not the band, but the watch. Feels more like a bracelet. I stopped wearing this after one week. Also, the home screen doesn't show weekday, which I really wanted. Too much money for what it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band broke off my charge 4. Display is much brighter. I can read it in daylight without my glasses. Couldn't do that with charge 4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the thinner band. The feedback is pretty accurate and like the reminder to get up and move every hour.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    Fitbit review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Fitbit I have had yet. Great metrics and display. Perfect size and the battery life is impressive.

    I would recommend this to a friend