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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,101 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday gift for my husband he loves it he never wore a watch and now he forgets he have it on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FITBIT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for keeping up with a person's exercising and health information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new Fitbit- easy to use. Meets my daily needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    QUIT Working, Junk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Fitness, & weight control. It worked until May when, suddenly, it began to get only a couple of hours from a full battery charge. Since then it has been useless for anything except wasting my time. I went to the Fitbit App's Help which turned out to be a User self-help Blog, monitored by Fitbit Moderators. I read hundreds of owners posts saying that they have had the exact same problem with the Charge 5, posted between Sept 2021 through yesterday. Every day there are a dozen or so new posts. The majority of those I've seen are from owners very unhappy with the product & Fitbit Customer Service. Personally I have never even received a response to my multiple posts about my problem. Some are even complaining about fraud and wanting to know why Fitbit & it's retailers, which includes Best Buy, are selling a product that's been known to be defective for over a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use. Connects right up to that self-explanatory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic fitness app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the the best for your basic fitness needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast shipping!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came earlier than originally stated, and its been working flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    ECG is a plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fantastic. It can do almost everything a Apple Watch can track. Even has a ECG sensor. Battery life is also really good. Got it when it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tracker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fitness tracker. It is great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would definetely recommend to others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Futbit charge 5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a year then stopped checking heartrate and had charging issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is wonderful. I really like it a lot!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fitbit C5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tracker as my wife purchased one and always talked about the great featured it came with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive but not perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Charge 3 which was VERY hard to read in daylight. The Charge 5 can be read easily in daylight. I thought the face of the Charge 5 was going to be larger than the Charge 3 but it's nearly identical in size. Charge 5 has free Premium initially. Have not decided yet if the Premium features warrant the added cost. There are still nights when my sleep is not recorded as was true with the Charge 3 but seems to happen less often with the Charge 5. The band on the Charge 5 took some getting used to on how to clasp it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    VERY NICE

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love fitbit product and this one is no different!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my father. Can attend calls using this watch. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good training watch.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Charge 2. I like the band and design. The functionality is good. I am taking one star away because some features are behind a pay wall which I don't care for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product , so much info with only a touch. worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to address my needs. This is my third fitbit so you know i like the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fitbit if you don't want anything too big. Works well and has lots of features.

    I would recommend this to a friend