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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,101 reviews
  • Rated 5 out of 5 stars

    Amazing way to track you actions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More to learn, but so far so good! I wish I had this sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FitBit Chg 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good data; difficulty with synching with an iPhone 11; despite on-line assistance, needed Geek Squad to resolve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woukd purchase more if needed to. Overall better than all others have had in past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a Fitbit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit is for my wife, and she likes it, helps her keep track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple device that works and gets the job done. Not to complex with the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absoluly the one we wanted. Does everything we nood great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I want it to. Comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my partner! He really loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped quickly and came with way too use instructions. He loved the bigger screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FITBIT Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device purchase, ever! Seriously keeps me motivated all day everyday!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The heart rate meter might kill you!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so i could track my heart rate and it consistently under-reports, especially during heavy exercise when I need it most. The device works fine when my heart rate is between 80 and 130, but when my heart rate gets over 150, the reported rate consistenltly drops to under 100. Today I looked at the device and it reported a heart rate of 98, so I stopped and measured it manually and got 168! I hike in steep terrain, so I think the device sees I am moving slowly and downgrades my heart rate because it doesn't think i should be working so hard. Note that this model does NOT have a sensor to detect altitude, so you will not get reports of flights of stairs climbed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    died when. it got wet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    died after a year when it got wet. otherwise it was ok

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed without the bulkiness of a smart watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded and it was worth it. Sleak design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything I expected it to be. I like the added O2 reading. Steps are accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit for on the go !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for the on the go athletic individual.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The wrong Fit Bit Charge for me - Charge Five

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preferred my Charge Four. But I broke the strap and the connection on it to the point that I need a new Fit Bit. I am an old man and very low tech. I phoned Fit Bit help but I could not understand the man in Columbia. I did stop by Best Buy in San Luis Obispo. The young lady sales staff was helpful in showing me how to navigate the screen. I have much mor to learn and need assistance. I also need a wrist band that doesn't dig into my wrist. I wish I had the Charge Four.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Fitbit as a gift for my 80 year old mother. She loves it! I have one just like it. It keeps an accurate record of steps, sleep, heart rate, active minutes and more. It syncs with my Samsung phone, my tablet and my laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have my new fit bit in my life to keep me in order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Ch5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Fitbit Charge 5 for my Fiance's Birthday and he loves it.

    I would recommend this to a friend