Customer Ratings & Reviews

I liked the charge 4 better. It’s kind of hard to get the screen to turn on. The features of the ECG are a nice addition. The band is absolutely uncomfortable.

I enjoy the comfortable fit and the look of the band.

2 weeks of owning and the screen went black. I'd say this is a bad batch but this has happened 4 times. First watch did it and got a replacement before 1 year. 2nd faceplate went bad 2x before we hit the 2 year mark. This new watch, same style (son like the slim) and 2 weeks of using and as before when out running & face went black. We are now switching brands.

Love the screen. Very good tracker filled with features.

Not such a great device, i used for 2 days and the screen went black and wouldnt reset. This is a common issue with this device.

The design of the strap is a serious problem. Because the end of the strap is trapped under the band I developed a bruise which wore into an open sore. As if this design flaw were not bad enough, I found it impossible to get the fitbit to work as simply or effectively as my previous fitbit. I would rate this a piece of junk. I have moved on to a Garmin watch whose owner's manual is written much more clearly.

1 week with it so far, but it has been amazing. Absolutely love it. Upgraded from Charge 3. The screen is def brighter and easy to read in the sunlight. It's so comfortable I don't even notice that I'm wearing it. It's not hard to navigate without buttons. just watch a quick instructional video.

The watch works great. Visibility is good and battery holds up well.

Stops reading heartbeat erratically. Restarts on its own. Within just a year’s use. Sleep tracking is ok.

A nice update to the Charge 4. I like the color screen and but features are the same. The band doesn’t irritate my wrist and it’s easy to keep clean. I also like the magnetic charger.

Comfortable and easy to setup and use. Looks good to.

Awesome product. Easy to use. Good quality. Would recommend.

In general the Fitbit Charge 5 rates much higher than I gave MY Fitbit Charge 5. Sometimes multiple times a day the band will come off. I think that I just have a bum tracker. I will return it to the store. My Hourly Activity misses steps and records no activity for period with activity. My sleep tracker, which is one of my favorite areas in Fitbit, often mis-records my sleep period, requiring manual adjustment.

Best fitbit I have owned. Great battery life. Great purchase.

Perfect fit, better if u don't like big face watches.

Love it Display in color is great & easy to read Easy to use

Was a fine experience with setup and tracking... Just ended up dying on me within the first 8 hours. Wasn't able to turn it back on again. The troubleshooting experience is *TERRIBLE*. You have to use a series of 3 timed button presses on the CABLE of all things to restart it.

Excellent look and ease to get fit, to adorn on your wrist

Doesn't have someof the features of other fitbits but it holds a charge. Thats been my problem with the other new ones. They only hold a charge ~ 24 hours or less, no matter what the say! Like the sleek styling.

I forgot my charger while on vacation, so I bought a new one at Best Buy (30 miles from my vacation spot.) It wouldn't charge my watch. As soon as I arrived home (after 5 days without the watch) I plugged it in to my home charger and it started charging. I have bought three chargers - two of them worked. (I tried all of the suggested fixes and the third charger never worked.)