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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,101 reviews
  • Rated 1 out of 5 stars

    Could not get to sync

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never could get the device to sync with either an apple or android device. Tried for several hours with no luck. when attempted to try again in the morning, the battery was almost gone. supposed to last 7 days. Tried to sync again. No luck. returned the device. I had such high expectations for this model

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5 is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch... I've had the Charge 2 and 3 and this is a great upgrade. Appreciate the extra features, Ecg and oxygen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband Christmas present. He really likes it. Wish Fitbit had blood pressure and then it would be performed health devise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good fitness tracker. This is my third version of this tracker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife, she absolutely loves the watch. This is her second one, the first lasted 6 years! Good quality and it works well with her iPhone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tracking isn’t all that great. Previous models were better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t last

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It completely stopped working with 8 months. Fitbit replaced it but this is my third Fitbit that quit working.i went back to an Apple Watch

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better fitness bands but not as good as a smartwatch

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Myself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the easy and confrontable daily wear. I forget it is on.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery popped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned when the battery popped suddenly. Did not have it very long

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the charge 5 in the pool. Wish it had a water aerobics setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Do not care for the band because it is hard to feed the end under the band. Overall the function is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit excellence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device offers a myriad of personal and helpful information. Hepls keep my physical awareness at the forefront of my day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Healthy Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit! The health features are great in keeping me on task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for a month now since I got it and it was a good upgrade from my charge 3 which display died totally. Hopefully this version will last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Fitness Device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the Fitbit products! The alerts, integration, and application make it all worthwhile. Highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ahhh….it’s ok. Not like my first Charge.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my first Charge. It lasted 5 years. I loved the look of this one and was happy with my the performance, reliability, ease of use. Not feeling the same way about this model. Less than a year old and barely holds a battery charge for 1 day (says 5 in the product description). I think the magnet in the charging chord has something to do with it. Its almost like a secure and stable charging connection has ever happened with my device and the chord. It never lines up properly. The operating system is a bit clunky. Tapping, swiping, hold tap, double tap hold … too many options for a small interface. I prefer fit bit over other brands - Just not so happy with the performance of this particular one. Who knows…Maybe I got the lemon.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ok at best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it comes in handy and i guess its ok but seems like a unnessary item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I expected and more. The EKG feature is cool. Also I like that it gives me a sleep score. I guess I sleep more than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this watch for my mom’s birthday and she loves it! It has all the features she wanted especially the ECG scan.

    I would recommend this to a friend