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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,101 reviews
  • Rated 4 out of 5 stars

    fitbit charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is nice and easy to use. Lightweight and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice health device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent viewing screen. Nice size for my wrist. Plenty of details for my usage. Looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer cartage purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Successfully purchased the printer cartage I needed and redeemed the discount coupon I'd earned. Sales rep was at tentative and helpful/

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    life better without it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another of the many things to interrupt life... returned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fitness watch, stylish, comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fitness watch available in Best Buy. I needed a replacement watch and this was perfect replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great help to your overall health...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit offers the best help for keeping fit. It is a discreet reminder to remain active, as well as sleep well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not iPhone friendly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded it a Charge 3 for the Charge 5 and I’m disappointed. It doesn’t let me know when I get a call on iPhone and the relax app doesn’t work on it

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, BobS. We're sorry to hear you're experiencing issues with Charge 5. If you're not getting call notifications, please check the requirements and try the troubleshooting tips listed here: https://help.fitbit.com/articles/en_US/Help_article/1979.htm

      If the issue persists, please feel free to contact our Support Team at: contact.fitbit.com

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Charge 5 for the screen alone. This fitbit is comfortable and really easy to see outdoors. I wear it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a gift. I love it. The band is comfortable and has a lot of adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit - Charge 5 is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me the data I need to monitor my daily fitness, especially walking and calorie burn.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted about 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great when it worked. They want you to wear it to bed. the charging piece fell off the back, but it was still charging for a while. Now it has a red X on the front and won't function at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DEAD AFTER 6 DAYS!!! Ughhh....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for...6 DAYS. Yesterday I was working out with it and it worked fine. Looked at it in the afternoon and it was completely BLACK. DEAD AS A DOORNAIL! Now for all the return hassles dealing with Fitbit. BB says it's out of their hands. Yuk!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it will do an EKG. Still get steps when I crochet sitting in my chair because my arm is moving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Charge 3 and really like the new one. The best thing is that I can read it in full sun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read. The charger is longer than on the previous Fitbit, making it easier to charge. I really like the ECG function.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No ECG app yet for product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still doesn’t have ecg app on the device that was the main sell for this product does the normal things for a Fitbit besides that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek N comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had given it to my daughter for her birthday. She totally loves it!!! It’s comfortable and has a beautiful sleek look.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good purchase with quick delivery, but did not make it to the summer of 2024.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Notifications

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the notifications ever worked talk to support 3 times so i went to Best Buy to exchange it in case mine was defective the 2nd received notifications but not the iMessage notifications so i will return it which really sucks because i was so excited for it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Completely disappointing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year old and it died. Gps tracking is way off. I ran a 10 mile race, said I hit 10 miles with 2 miles left in the race. This was the first and last Fitbit I will ever buy. SAVE YOUR MONEY and buy something else.

    No, I would not recommend this to a friend