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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,101 reviews
  • Rated 5 out of 5 stars

    fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what she wanted sales person was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas present to myself. Love it. Would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit Disappoints again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a couple months. Spend the extra money and get an applewatch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit five

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen goes black after a month. the screen goes black

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, JalalH. Sorry for the trouble. Try to restart your Fitbit Charge 5 by following the steps here: https://goo.gle/restart If you need more help, please reach out to our help center: https://goo.gle/contactfitbit

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this item for a gift for someone who wanted one and it brought him nothing but frustration. I still have it and it’s box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good review of Fitbit watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how it got a poor review: I think it is an excellent product. My only complaint is it is tricky to put the watch band on and half.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not durable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when the second one broke, I bought an apple watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, a great upgrade to the old fitbits charge 4s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Works good and does everything we need.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Black screen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved it in the beginning. After a couple weeks though, it kept going to a black screen and I couldn't get it to work, I tried everything they suggested. I loved it when it worked though! Ended up returning it and getting a versa 3.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fitbit stinks charge 5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just died purchased in Jan and this thing is stuck in reboot loop. unreal very diappointed. I still have the prior charge 4 which still works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit does not sync well or reset from settings menu as per fitbit website instructions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the wife and she just loves it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fit bits of booty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap runs slow, super laggie, just not a good wearable. Dont buy it. Save up for an Apple Watch

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Easy to use! Happy with product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine. Wife liked it so that gets 5 stars.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working at first charge. Screen froze with white “X” within a red circle. Non- repairable error.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    wifes fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the Fitbit charge5 for my wife she loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't track sleep accurately. Not sure if i would recommend purchasing. See complaints online also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it i will buy more for my family best seller

    I would recommend this to a friend