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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,101 reviews
  • Rated 5 out of 5 stars

    Nɪᴄᴇ ғɪᴛɴᴇss ᴡᴀᴛᴄʜ

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lᴏᴠᴇʟʏ ᴡᴀᴛᴄʜ . Gʀᴇᴀᴛ ʙᴀᴛᴛᴇʀʏ ʟɪғᴇ. Nɪᴄᴇ ᴅᴇsɪɢɴ!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not syncing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an android flip phone and since the last update on the phone, my fitbit charge 5 will not sync.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge 5 is pretty much what I expected. Wasn’t crazy about the strap once I received it, but that’s just personal preference.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor product I would not recommend this watch. There are better ones out there

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit died.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is terrible. It died after 5 months and would not charged. I am so frustrated!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Firbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with instructions so I am not sure how everything works. If it had come with printed instructions I would have rated it higher

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Subscription service required, really???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the ECG functionality is not active. When it is active, you have to pay for a premium subscription service to be able to use it (6 months of premium service are included with the purchase). Creating value worthy of a monthly fee is quite different then locking functions of purchased hardware. Wish I had investigated before buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small to read the screen. will not turn without a small beating no more wrist flick

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not all I was told about....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lied to by associate that this has BP readings. Clearly stated to him that I was looking for a Fitbit/smart watch that had that specific capability, he tells me the Charge 5, yet when I look for it, it's not there. Speak to both Fitbit and their Geek Squad, only to told it'll be available as a download later with no ETA. Very displeased with this representation by Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died less than two months after purchase. Best Buy can't replace and Fitbit won't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    failed quickly

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed within 8 months. Bricked! Tried a reset and No Go.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far perfoms as expected. Swipe feature not as responsive as expecting but solid device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return this for different model couldn't pair with our Mac other model we purchased worked with Mac

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit - Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit - Charge 5 created irritation on my daughter's arm after wearing a short period of time. Returned for credit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncooperative watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refused to update and sync with my phone. Returned to Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a Christmas present to myself and it stopped working after 2 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for one month. After a month use I attempted to use it and it no longer worked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to make water resistant, and you must purchase the Premium service to have full use of Fitbit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok smart watch but needs you to buy subscription to get extra features

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Something else for my sock drawer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really impressed. Health metrics data is missing most of the time or outdated.

    No, I would not recommend this to a friend