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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,101 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very solid fitness tracker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! Works exactly as expected, holds a food charge and has a wide variety of activity tracking. It has any easy to use interface but does take a little time to set up initially. Overall, a good set of capabilities for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over past generation. Although there's nothing really new that's worth mentioning, the color screen is the obvious enhancement. Battery life is slightly improved. The band feels more comfortable, but separates from the watch sometimes. I recommend a aftermarket cover or screen protector to keep it from being damaged accidentally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but the 1st one I bought 2 years ago the strap broke off the 1st month and you can't find and I replaced it place it and you can't get the extended warranty now But it's pretty accurate I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Band

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fitbit. I purchased one for me a year ago and was amazed at how much more it did than I thought. My husband never had interest in a fitbit, but I surprised him with this one and he loves it too. Never had a problem with battery or charging (I only charge it in when I take a shower and my showers are short). There is a lot on the app - take advantage of the free 6 months premium (I did and kept it). Comes with both a small and large band. Only minor issue we both had was a little temporary rash from the band when we first got it. Maybe the skin just has to adjust. I just put Neosporin when the rash would be there. After a few times, it has not come back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and the feedback from the wearer is good. It gets the job done as expected and ease of use is fine as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit charge 5. It’s very comfortable to wear and tracks my steps very well. I was going to buy another tracker, but I had previously had a Fitbit and was happy with it, so I decided to continue with a Fitbit. I am thankful I did.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Present for wife on year 3 very good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in use 3 years later. Strap was replaced and its well abused I mean she beat the tar out of it and it still works. my wife loves it probably going to upgrade soon but a very good device used to track sleep steps etc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Consider an extended waranty this and others,

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit - Charge 5 is (was) a stylish tracker. It is (was) easy to use, the screen provide (provided) a clear readout of data and there are (were) a number of options for formatting screen output. Another good thing about it is (was) the number of hours - days - it stays (stayed) - charged. The device charged quickly, consistently. I purchased a Charge 3 in March, 2019. At first, it fine for about 2 years, started to malfunction and then came back to life; It lasted a bit over 4 years. This lasted 1 year, 2 months. Warranty has expired, out of luck. I haven't contacted customer service, however, I've tried a number of "fixes" gleaned from videos - no luck. I hoped this isn't a case of planned obsolescence. I recommend getting extended coverage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    Fittness Tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracker for the price! Previously owned another brand and this has a better display and quick reference of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Daily Accessory

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my first Fitbit with the Charge 5. I wear it every day and use the Fitbit app to track movement and food intake to support my current health and fitness goals. I do think the Charge 5 has a better design than its predecessor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New look is very nice. Newer features from the charge 2.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after my other Fitbit crashed. I love the color screen and the variety of exercises that you can add to the watch. Battery holds up nice and live the color. I also like the active minutes in addition to the step count. Perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Fitbit, I wear every day. The battery is not as good as it used to be. I charge it 1-2 times a week. I like the color screen easier to see.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Fancy watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new look of the design. It has a bold display, which helps with troubled eyes. It’s casual with your every day clothing but if you dress up in a dress it’s appears to be in the fancy side. I like that most of all about this Fitbit Charge 5 watch!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge 5 meets my expectations. It is stylish and comfortable. I like that it tracks my steps and that I can read my texts. It has a range of features that are helpful and practical. I am looking forward to getting additional bands also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fit bit charge 5 revie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fitbit charge is perfect for what I wanted. low cost, mirrors my phone for day, date & gps. I can view alerts, texts, emails, and calendar appointments. I don't care to respond to them from my watch because I have a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Display, Ease of use

    Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the display. and it was easy to set up with my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GPS needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this watch except the GPS. It is highly inaccurate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Buy has a great selection of Fitbits.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys helping us were very nice and pleasant to work with, even considering Best Buy was busy. This Fitbit Charger 5 Advanced is my 4th Fitbit and I rely on Best Buy to help me chose the best Fitbit to help me meet my health goals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gift and perfect for monitoring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift for my son to graduate from his college. He really loves it because he goes to gym every day and he wants to measure his progress; his heart beats; his sleep quality , etc.. it worked for all this purpose

    I would recommend this to a friend