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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,101 reviews
  • Rated 4 out of 5 stars

    Happy so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this so far. Still learning all it can do. Had to get a different watch band. The one that comes with it gave my wrist a rash.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery, seems accurate. My issue is a common one according to others online and fitbit will not replace it becsuse it is one month shy of one year old. The plastic casing where the strap connects broke, which is a lnown issue with the watch. The band will not stay on as the plastic piece near the band is completely broken. Super dissatisfied as I really did not wear the watch very much at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Healthy Option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new Fitbit. Aesthetically sound with new features. Easy to configure the watch and app. The alerts remind me to stay active and to reach daily goals. Had to buy one for my mother. Battery does not last as long as older version; however it has more features than the older version. Have to charge at least once a week.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    fitbit charge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it - makes me accountable not too big so i like it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my new Fitbit watch,

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cute its nice and small and very noticeable with everything I wear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great all aroind exercise and health tool, only thing is I hate sinilar to the charge 3, it cant detect when you're on the stairmaster or mechanical bike.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stays charged 7 days and works great happy with the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Relaxing and Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, relaxing, comfortable, fits exactly on the hand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Using exercising tracking is a little frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I do the Interval training feature under exercise it stops after about 9:30 min. Don't know why it doesn't just track your calories, heart rate, etc. Instead it focuses on Zone minutes. Tracking your workouts is a little faulty in general. If you are tracking your workout you can't go back to the home screen, or any other screen, to use other features like timer or just see the time on the watch face. If you want to save some money its not a bad idea, but the apple watch I had beforehand made a lot more sense for tracking my training sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to see in daylight very easy use nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost happy w/ my Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of my Fitbit, but I'm still trying to figure out how a vigorous 5-mile morning walk burns 2,891 calories, but an equally-vigorous 7-mile morning walk 24 hours later only burns 2,626 calories. ??? ALSO, I can't figure out why Fitbit doesn't offer bands made of breathable, non-silicone material. I love the rash on my wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to read easy fit I like the style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor, it measures and tracks many vital signs that help evaluate your daily routine or extensive workout. I enjoy using it to track my swimming, it tracks laps, time distance and your vitals as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, very accurate with by showing me my health and whatnot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade From Fitbit's Charge 4 to 5 Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Charge 4 and I'm glad I did. The display is brighter and has a better resolution. The EDA and ECG sensors are new with this model. Personalizing the Charge 5 seems easier through setting's options and navigating though the Charge 5 features is easier than with the Charge 4. The 5 touch screen works better than the 4 when exercising in the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen interface, better features than Charge 4

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, battery life is good, wish they had more watch faces.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long Lasting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the face that the battery last more than 3 days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Features, Not So Great Battery Life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about purchasing this watch to replace my Garmin Vivosmart 4. However, I was rather disappointed with the battery life. I actually purchased two of these (Graphite and Platinum) and had issues with both. Watch seemed to drain in 2 or 3 days. I admit I didn't dive too much into the setting, but had uninstalled the SPO2 app and made sure the GPS was only using the phone. Admittedly, I'm purchasing this for a 3rd time and will mess with the setting more, contact Fitbit support, and live with the battery life as I do really like the thinner watchface, features, and strap style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device last minute buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a last minute purchase due to previous fitbit breaking while on vacation. Love the new charge 5 it was for my wife and she likes it very much

    I would recommend this to a friend