Customer Ratings & Reviews

I'm really enjoying my fitbit charge 5. It's easy to see and use.

It looks nice. The band is well made and adjustable. I like the brightness of the display, which makes it easy to read.

I didn’t like the charge 5 and did not live up to Fitbits standers. I had many issues with the watch in the year that I have been using it. My biggest complaint is the GPS. The tracking in general is not good for me because you have to choose to sacrifice GPS or hr readings when on a run or work out that used them. If you have GPS on then hr tracking will become less accurate or not read. My second biggest complaint is the clock faces. For some reason when I tied to switch watch faces it could. It load on to the watch successfully and would give you an error screen and would require you to restart the watch. Some of my minor issues was Bluetooth connectivity not working so then I wouldn’t be able to sync or get notifications for a while. Another minor issue was the smart alarms. Sometimes they would not go off or if it lost hr tracking it would trigger the alarm at that time. Overall I didn’t like the watch and I could have bought the versa 2 at the time for the same price. I was coming to the this watch after my amazfit bip u pro died (it was a hold over watch that I bought for cheap bc my older Fitbit versa lite died) I don’t recommend this and I hope I just bought a dud watch.

Very good product works as advertised but the software up dates can cause problems with accuracy of that day's data. Also, there is no function for tracking stairs.

the watch its self is fine, the band .... was so comfortable to wear ... BUT I am allergic to the material. Left like burn marks on my arm from wearing it.

I like the watch. But honestly the documentation could be a lot better. It seems as if they expect us to have a degree in programming. The watch feels great when wearing but it isn’t the easiest to understand.

I'm happy with my purchase. There has only been one problem: Yesterday it documented my activity as swimming for 48 minutes; however, that's not true. I've been sick so I haven't been active and I don't even know HOW to swim. LOL

Nice update from my previous Fitbit tracker. Many more features

This was my second fitbit purchase in 2.5 years. My previous watch (Charge 3) died 4 months after the 1 year warranty was up. I purchased this watch on January 24/22, it died yesterday, January 31/23, (one week after the warranty expired!). I have taken good care of my watches. I use them primarily to track walking, sleep and heart rate. A device such as this should last at least 3 years!

Looks nice, slick interface, outstanding battery life!

The fitbit charge works well so far and easy to use and charge

Great for monitoring steps. It does what it says it will do.

I bought this model to upgrade my Charge 3. Numbers were too small on the older model to read time w/o glasses. I have a small wrist and appreciate this size option. I did not like the fat bands that came with ..replaced with a thin Fitbit specific velcro version band which is marvelous but added much to over all price. Charge 5 does not seem improved battery life over the 3 ..but battery life I thought was already excellent. One star deduction for the band.

Unfortunately it did cause a minor skin irritation so i decided to return it. The app was great and it did work well otherwise.

A very solid choice for a fitness watch. I’ve been swimming, cycling, running, and going though weight loss phases and tons of training. It’s comfortable and held up to everything. I like it a lot, especially for the price.

The Fitbit Charge 5 is a lot better than Charge 3.

love this product. super easy to use. great deal for the price.

Works great, love the color display. It'll take some time to get used to the removal of the side button. Very happy to see there's a new watch band connector as the connector on my charge 4 broke after wearing it for a few months

Great product. Very accurate. Look forward to longevity

Really like the Fitbit data. I review the information regularly to see trends. The best part was when there was a problem with the set up the Geek Squad fixed it immediately.