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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,101 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my wife. It was an easy setup, great device.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fitness Tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for wife to replace a Fitbit Alta HR. The charging contact points on the back of the Alta HR got too corroded to work properly and would no longer charge. This Charge 5 still has what looks like the same basic charging contact points but the charging cable attaches with a magnetic adapter instead of the clip on. This is much easier to engage than the clip on. Only time will tell if this will last longer. Wife like this tracker. It is pretty much the same size and the Alta HR and has all the same basic functions. The menu interface takes a little getting used to but it works fine. I got this because it has the ECG function, which I wanted her to have. The ECG function does work without upgrading to a paid subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software. However, these never make beyond a year before they start having problems. Battery life is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Skin irritation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it did cause a minor skin irritation so i decided to return it. The app was great and it did work well otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This was a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't honestly review this item as it was bought as a gift. The person that received it is very happy with it. She has not expressed any problems with it

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 2 out of 5 stars

    Not worth the money.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this for about six months. It worked well for the first 4 months. Now it is difficult to get it to sync up. Rarely shows data for oxygen saturation. The last four days it hasnt recorded my sleep overnight. If I wake up, then thats where it starts the record. I will not purchase a fitbit again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very solid choice for a fitness watch. I’ve been swimming, cycling, running, and going though weight loss phases and tons of training. It’s comfortable and held up to everything. I like it a lot, especially for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it, but don't completely unerstand it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, but I wish I had some better/easier training on how to use it. I see a lot of features that I would like to use but don't fully understand how to do that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fitbit product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a great Fitbit product. This is the second one due to I would presume a battery issue otherwise it does everything I need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSURANCE THAT I’M MAINTAINING PHYSICAL FITNESS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than adequate - bought two / one for my wife and me. She needed it to monitor keeping physical fit. I bought mine out of necessity. I recently had a heart procedure with out the need to go into detail. I can monitor myself to assure that I’m adequately exercising as needed = plus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its not bad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad. If you feel like having this one.. go for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of button makes this frustrating

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior Fitbit was the Charge 3 which had the haptic button on the side, which worked 99% of the time. The Charge 5 removes all semblances of a button. You have to flick the watch up (which works 70% of the time), or tap the screen (which works 70-80% of the time). There are times (esp when I'm working out), when it JUST DOESN'T REGISTER. Lack of a dedicated button makes this a frustrating experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. it helps me to keep in touch with my steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Balance of Utility without too many extras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple of the original Fitbit and the Fitbit Surge as well, but this one has just enough "smart" features without being overwhelming. Recommend this for those who want to track their steps but don't need all the fancy gadget features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and looks good.i recommend this Fitbit watch

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great tracker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Battery life is actually as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it use it all the time. Love the color and the fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge Graphite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smart watch/tracker, very accurate and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Good product for heart rate monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for heart rate monitor and sleep tracking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and compact

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases ever. I have been using Fitbit for a long time and this one it's very practical.

    I would recommend this to a friend