Customer Ratings & Reviews

Charge 5 is not as good as the Fitbit Ionic that was recalled. Charge 5 GPS tracking is suspect as is heart rate. The fitness/training portion is too sensitive when going from activity to activity. The Fitbit Premium is a nice addition. I plan to return and try Fitbit Sense. Charge 5 is also difficult to synch. Overall my 3 rating could easily be a 2+. I really miss the dependable functionality of my Ionic.

Looks great. Haven’t really used it much. I got it for the new year. You know… get in shape again. So I was pigging out on 12/31 and will be using it very soon since it’s the new year!

The fitbit charge 5 is a great addition to monitoring my health. It is the best advanced health and fitness tracker I have seen. I love the on the wrist ECG and have used it several time and it was accurate every time.

Not sure how accurate the heart rate monitor is. It is all over the place

Great tracker and the HR sensor is pretty good. I got this for my dad and he has been daily driving it for 6 months, he has encountered 0 issues and is really happy with his fitbit.

Have been using Fitbit since Charge 3 and it has been helping me manage my daily calorie spending, lose weight and sleep time. Charge 5 update was a definite plus with its new colour display that gives clearer view especially in a direct sunlight

I purchased the Charge 5 to replace my Alta HR. The main feature I use the device for is heart rate. The Charge 5 is very inaccurate, mainly when heart rate increases or decreases. There’s a long delay before it changes, but remains inaccurate. I’ve worn the Charge 5 and the Alta HR side-by-side and the Alta HR is always spot-on, when comparing to other devices, such as the heart rate feature on my blood pressure machine and oximeter. The Charge 5 isn’t even close most of the time. It’s been the same after multiple different firmware updates and resets. I highly regret purchasing the Charge 5 and do not recommend it whatsoever. I’ve cancelled my Fitbit Premium subscription and have gone back to wearing my old Alta HR. I will be looking into other brands, as Fitbit has really taken a turn for the worse under its new ownership.

The Charge 5 is a really nice looking watch. I have had the Charge 2 and 4, but the 4 died after a year and 3 days! But the Charge 5 is a big step up. The display is good and you can choose watch faces that are very readable in sunlight. The lose of the altimeter is the only short coming but not a big one for me as it is pretty flat where I live. The watch band is a hugh improvement and is softer and more conformalble to your wrist. The lack of a buckle is great and now it doesn't get snagged as much as the old designs. All watches should use this type of strap. The software is good and easy. It seems a bit faster than my old C'4. Don't hesitate, just get one for your self.

I like the charge 5 because it is not too big or bulky, yet it gives me all the info I need and want. I also like that I am not constantly charging the battery,

I’m very very happy with my new Fitbit Charge 5. I had the 3, sadly only lasted 9 months and screen of face went dark. So far I’m very pleased with the 5

I like it but have realized the battery life is very short. Seems it is an issue for these but it was too late to exchange.

It's excellent, I really like it. The only drawback I see is the charging system. Sometimes it doesn't make good contact.

Interesting watch face with colors and swiping unfo. Easy to use

Love the tracker. Only down side is the one I bought bricked and would t work 1st day. I called customer service for fit bit & they sent me a new one. Been great ever since.

Nice color and battery last until 5 days but upto 3 days if you are using GPS everyday

East use. Very low tech so good for older people who are not tech savy. Big fonts so easy to see.

Color, size, fit all great. Capabilities a bit disappointing but for price point they are ok.

It’s a nice tracker. However there are a few things that I wish would work better considering the price is pushing into smart watch territory. For example the Bluetooth disconnects from my phone all the time. And the features that Fitbit advertised aren’t available yet (readiness score?) I’d wait on this.

Bought a new Fitbit charge 5 because old one was not holding its charge very good anymore. I traded it in and got credit towards purchase of new one! Great deal. They also improved the band.

Absolutely love this watch super easy to understand as well as I love the sleek look the information that it stores is amazing. I highly recommend you will love it.