Customer Ratings & Reviews

Im not sure if the build in GPS has made the updated Charge 5 tracker more delicate but it crashed and completely stopped working within 6-months. My last one (the older version) lasted well over 3 years

Bought this as an upgrade to the Charge 3. There are many great upgrade on this device that make the upgrade worthwhile. It's compact and comfortable, but I did swap out the Rubber bands for a 3rd party cloth velcro band.

Bought as a gift. Recipient likes it very much. Attractive and functional.

Works well. A little challenging to figure out. The strap is horrible.

Very comfortable. I love the color display. Is easy to see in direct sunlight. Prompts you to move every hour. I just love all the features.

Fitbit Charge 5 is fairly easy to setup and pair with phone . I like the big display as it is easy to read

I already have a fitbit charge 4 and I bought this charge 5 for my wife and she is completely happy with it. she uses it every day for fitness.

Have been part of the Fitbit family since the beginning, I bought this as a birthday gift, she loves it

Features are good but battery life has suddenly declined to the point I have to charge it 2 times per day. This seems to be a known defect according to all the complaints on the Fitbit website. I purchased less than 10 months ago. Fitbit customer support is shipping me a replacement so hopefully this second one will last longer.

Accurate, easy to use, band is comfortable and stays clean. Keeps me motivated to get physical activity every day!

Much better than the Charge 3. Easy to read data, time and text/calls. Also enjoying 6 month free premium

The product is quite fragile if you plan to use the band for tracking sports practice or anything that puts the charge five at a risk of getting caught on something do not buy this. The clip system that attaches the band is the failure point so instead of just coming unclipped the plastic lock breaks off making it impossible to reattach. Quite disappointing

Works exactly as expected! I like that it syncs with the phone to receive messages and phone call notifications. I bought a different band and have had no problems with it.

Had a Fitbit Charge 3 and loved it but upgraded to a Versa 3. Bought the Charge 5 for my wife so she can track her activities. I know she'll love it when she gets more accustomed to all it's features.

When I wanted to upgrade from my Charge 4, I chose this model. It has a nice color display, tracks as well as expected, and charges much quicker than my previous model.

Love, love, love this device! I'm so glad that I updated. Yes, there was a wait for the ECG reading and daily readiness score, but it was worth it. I've had no issues with tracking or syncing and the quality of the product is way better then that of the Luxe.

Worked great but broke within a few months. Luckily warranty replaced it quickly.

Really like my new Fitbit. It works great and offers a lot of options for personal health tracking. So comfortable to wear too.

Had to be replaced a few months after purchase but this one seems to still be working. Quite disappointed one has to pay a monthly fee to gain basic APP information. This was a change Fitbit recently instituted and another reason for only 3 stars. Purchased the Fitbit but now disappointed.

I love fitbit. This is actually about my fourth one. The only problem I have is they never go much beyond the two year mark. I can be pretty tough on things but I feel they should last longer than two years.