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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,101 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I gave it to my niece as a graduation gift.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    if your old model broke, buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    initially I didn't like how much bulkier it is compared to the older models (I didn't go with any smart watch because I didn't want anything bulky) but I've got used to it. I actually like the new color interface. The battery also acted weird initially, as it needed a full recharge each day for the first 3 days. But since, the battery lasts a week+ which is an improvement also to the older models; despite having more stuff that it can do. overall, happy with the product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Brakes down and stops charging 1 1/2years later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and a half, my Fitbit Charge 5, broke down and wouldn't charge again. First it started buzzing like mad on my wrist until it died all together. Tried all the suggestions online but nothing worked. Lots of other people have had the same issues. These watches/trackers should last a lot longer than that!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Charge five

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the performance of my charge five. I wear it day and night. The only problem I have encountered is having to charge it every two days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the colors with battery life was better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the upgrade! More accurate and the color screen makes checking my stats fun! Down side is it takes more battery so will need the charge more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker. I

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for years. The latest version is the best so far. Water proof also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time and did a very nice job. The product wa as I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My elderly father could not use the ekg feature because he has a pacemaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this Fitbit as my daily wear. Unfortunately I upgraded to the pixel watch when I went for a swim and forgot to lock it in swim settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade of the charge series.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than fitbit charge 4. Integrates with the phone well. Tracking seems to be better than older versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Fitbit for my fiancé as a Christmas gift and he loves it! He previously had and older version of the Fitbit charge, so this is a nice upgrade for him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from previous Charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade from a Charge 3 because it was too dim when I was running outside even at highest brightness. Charge 5 has more features and is much brighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color graphics much easier to read in bright sunlight. Swim lock helps me track better while swimming. The band supplied is super easy to use and doesn’t have the end sticking out to catch on clothing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    May need to change watch Band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch comes with a plastic band that gave me a horrible rash. Had to go online and order a leather band.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an upgrade to my Charge 4. The color screen is much easier to read

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks like band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my cousin and it got basic health tracking functionalities

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement Fitbit 5.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement Fitbit for one I had purchased from an unapproved Amazon supplier.Fitbit did not honor warranty.They still have not honored 6 month free premium membership on new Fitbit from Best Buy. I do like features. That is reason I put up with Fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Like sleep monitoring function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with app. Monitors sleep well along with daily activities. Comfortable and light. Improve the over ace 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit is an awesome fitness tracker and outperforms the Apple Watch in terms of keeping track of activity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the neighborhood walker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a birthday gift, she loves it, helps her track her walks and keep up with her health! Would buy again!

    I would recommend this to a friend