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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,101 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I didn’t spend the extra money on a Sense or more expensive model. I did buy smaller bands as it had the standard wide band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good size

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for relative and they enjoy the simplicity of fitbit and the size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Charge 5 for a couple weeks now, so far i like it. Love the new color display and progress bar. The gorilla glass is great for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit for life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom last Christmas and she loves it. Keeps her on track with her exercises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went fron charge 3 to the 5 Love the 5 easy to ser in the sun. I would definitely recommend I did buy a slimer band for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracker. I wish it tracked my sleep accurately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright display. Not easy to navigate all the screens. Would be better if I could reply to texts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is an improvement over my previous Fitbit. I like the zone detail. So far very happy with this purchase and the performance of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger 5 Fitbit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased to replace my old fitbit. Purchased 3 fitbits from Best Buy. Was able to trade old for new. All were durable and were in great shape. Quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heart health

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband just had open heart surgery and this device provides us what we need to monitor his heart health.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Changing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to keep track of your life quality. Making a difference in my health choices every day by notifying me when I need to do something different, and when I have done something right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleep score not functioning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons I purchased the Fitbit is that it was to analyze my sleep patterns. At first it worked well, but it stopped giving a sleep score. I am not sure why, but it is disappointing that the sleep feature is not working as advertised.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but buy a new strap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it worked. Original strap caused a rash. Bought replacement strap which fell off all the time. Lost it after 11 months. Worked good but functions slowed after six months like syncing. Felt like it was dying before I lost it. I bought a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as a purchase or a gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product for helping keep track of activity levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit with everything a teen would need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fitbit for my teenage son. He wanted a smaller one instead of the larger Sense so we decided on the Charge 5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how correctly it counts steps and distance. So much better than Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fits Great, good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a Sense for a couple of years, and my wife has a Charge 4. When I was looking for an update for me, the narrower profile and closer fit to my wrist makes it much more comfortable, and I don't knock it into things as much.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fitbit for all!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit! It is light weight, small enough for my wrist yet gives me all the info I want! Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Charge 2 with the Charge 5 at Christmas. The Charge 5 is easier to read the time and with the 6 months free Premium you get more features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fitbit... Works well! This unit replaced the Luxe model that was struggling. This one has everything and more than is needed!

    I would recommend this to a friend