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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,101 reviews
  • Rated 3 out of 5 stars

    Fitbit has an excellent reputation with me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review this Fitbit except based on other Fitbits I have owned. Those Fitbits were exactly as promised. They held a charge for an extended time and they performed very well. This fitbit was returned because I decided to purchase an Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Low-Cost Fitness Tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fitness watch for the $$; Fitbit finally fixed the ban to be less troublesome. I've had Charge 3 and 4 before Great products for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fitbit-charge-5-advanced-fitness-health-tracker-graphite. This is the forth Fitbit I have punched. It preforms all functions as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Amazing health and fitness tracking!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sleep tracking. Solid battery lasts 5-6 days on one charge. Heart Rate Tracking is near perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to see

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the brighter, more visible screen. I don't need my reading glasses to see it.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Bad clasp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the waych, but the latch that holds the band on is already broken, less than 2 months after purchase. It clasps, but then falls off right afterwards.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for a non watch wearer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never wore a watch before my accident now part of my rehab is to exercise and this helps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Lover!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps me informed on everything important. Great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sold me a faulty product with no returns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend buying a refurbished product from Best Buy. They sold me a refurbished Fitbit Charge 5 in which the battery died 3 weeks after I bought it. When I came back to return it, they told me it was outside of the return period but the product was still in warranty. When I called Fitbit to return this still under warranty product, I was informed that the original connection date was 3 years prior (which I verified inside the device, which still worked only while plugged into the charger). The warranty period for a Fitbit is 1 year. Best Buy lied to me and sold me a faulty product. Will not trust them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simple yet Effective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an apple watch user and was looking for something simpler. Tracks just what I needs. No extras, no fuss and very reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Everyday staple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Fitbit almost purchased Apple Watch but gave Fitbit another chance because of price. Like that it keeps charge for about one week. Really liked the blue color of my charge 3 wish that color would come back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Fitness Tracker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to a friend with COPD who finds this little unit invaluable for monitoring blood oxygen among the other features it has including the mobile app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good only we have battery is not coming long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart looking and easy to set up. Disappointed that the Charge 5 no longer counts floors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont get it wet!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my FIL who isn't great with technology but he really liked it showing his biking workouts. He jumped in the pool with it on though and it stopped working even though its suppose to be water proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitness tracker at its best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best fitness trackers with GPS and it’s lightweight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Healthy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fitness tracker. So far everything they said about it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than charge 4. Can see screen even outside on sunny day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift and they really liked it. Enjoyed the set-up and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right On Time!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this for Christmas and so very glad because my old Fitbit 2 died on Christmas and the band broke off at the connector. So far, everything is working without any issues.

    I would recommend this to a friend