Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,101 reviews
  • Rated 2 out of 5 stars

    Charge 3 was better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my charge 3 due to battery issues. After a few weeks, I wish I’d replaced it with an Apple Watch. The battery doesn’t last as long as the 3 (when it was new). It doesn’t always track data (I.e. - heart rate, sleep). But ironically, unless you lock the watch, it will sometimes start recording a run or swim when I’m not engaged in those activities. I hate having to lock the watch to prevent this from happening. Prior to purchase, I read the less than favorable reviews. But I decided since I liked the 3 so much….surely I would like this one. I wish I’d heeded the advice. If you like utilizing data, this version is not reliable. I’ll wear it for awhile since I just spent a little $ on it. But without a doubt, I won’t replace it with a Fitbit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old one that went dead after 5 years. At least i can see the time in the sunlight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fitbit tracker. Love how it shows the heart rate and the steps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Battery Life

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as Fitbit models go, there are far better ones out there than the Charge 5. I had a Charge 2 and then a Charge 4 and only replaced my Charge 4 when it broke into pieces (I took a soccer ball straight to the wrist and it was already over a year old at that point) - but the Charge 5 has so many battery issues and less watch faces than previous models and customer service on the company's side wasn't great (and I was basically advised to not use features I paid for in exchange for a potentially better battery life). The battery is supposed to last a week, but I was lucky to get 48 hours out of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No sun no problem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very easy to see even in sunlight very nice upgrade from the charge 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit 4 to a 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a Fitbit 4 to a 5 and loving it. A little difference but nothing to worry about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase wish has bigger screen Hard to read will recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, but no Apple Watch

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for tracking. Very robust product, I have put it through a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit For Gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gift for the person who is on the go and wants to keep track of daily activity. Purchase was made for active walker. Love it!$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4th fitbit

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features. Glad I decided to upgrade. The ekg and relax features are nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker‼️

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it tracks all your fitness data and the new color UI is perfect!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid tracker.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. You sometimes have to "slap" the face to read it!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Fit bit Charge 5 review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fit bit Charge 5 is much better than my old Charge. The Charge 5 provides lots of information in the app to keep track of your physical activity. The sleep feature also works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is amazing! Great quality and holds up during times of great use. Love Fitbit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit review

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very durable and held up amazing during work outs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the information it provides me in order to keep track of my goals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness band would recommend!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to read even in bright light, battery could last a little longer, but it charges very fast so not much of an issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for an active teen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter and she loves it. She has heart issues and it helps her understand when she needs to chill out for a bit. Offers lots of good information and insight while she's active and helps us stay informed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not bad. Big upgrade compared to the flex. Color is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitness Tracker!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modernized version of the Charge 2. I really like the color readout.

    I would recommend this to a friend