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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,101 reviews
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep track of her steps and workouts. The app works great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price will buy again,will get one for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! this was exactly what i was looking for!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit fabulous!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Love it!! No issues with working it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great gift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift. Cant tell you how much she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    charge 2 to a charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs as well as my charge 2, more data points to monitor

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What happened fitbit?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife a new Fitbit because her old charge 4 that fell apart. It wasn't very old either. Fitbit used to be pretty great, however they're newer products require additional membership for features that used to come standard with the device. Features that previously were included with the price of the device now cost money every month! I've been a fan of Fitbit since I had my charge 3, currently I'm wearing a charge 4. Honestly though I won't buy a charge 5 for myself, especially if I have to an additional monthly fee to get what we're once standard features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but wish there were more watch faces!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    small but feature rich tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A compact but versatile tracker. With Fitbit Premium there is a multitude of information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best fitbit yet by far. Easy to read screen navigation easier than past versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and useful for me to track my health status.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fitness Tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I use it almost 24 hours. Great product indeed.

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 1 out of 5 stars

    Sync problems - beware!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Charge 5 worked well for three months, then it would no longer sync to my phone. I tried EVERY option suggested by Fitbit and online boards (trying to pair with another device, uninstalling and re-installing the app, restoring factory settings, etc.) and none worked. Other buyers on the Charge 5 community board report the same issue, with no success in resolving it with Fitbit customer service. I'll be replacing it with a Garmin.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5 Watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was perfect for my need. It has all the required monitors that I required and it was not very expensive,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful Tool...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. My fiance loves it.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dan's Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way. This is my second Charge 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tracker and watch. Does the job and would definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my bro.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my bro. He says he likes it and works better than the other hand me down Fitbit that I gave him. Hahaha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    slick, bright, easy to navigate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slick, bright, easy to navigate; so many great features + 6mo. bonus app usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She didnt like thw apple watch, and prefers this. Much better health tracking.

    I would recommend this to a friend