Customer Ratings & Reviews
- Model:
- GA05184-NA
- |
- SKU:
- 12221804
Customer reviews
Rating 4.5 out of 5 stars with 1886 reviews
(1,886 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars isn’t an Orion! Bought it in 11/2023. In 1/2024 the screen went black. I received a new one under warranty. The Second one just failed, this time a battery issue (apparently). Once again I’ll get a replacement under warranty terms but what I really want is a reliable product. This will be my last Fitbit.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks after purchase device would randomly vibrate with google wallet notifications even though all notifications disabled. Reset and factory reset had no effect. Problem quickly deteriorated to near constant google wallet notifications to the point that access and control to screen was impossible. Online forums suggest this is a not uncommon complain.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broke, have it for 3 weeks. This is the second one in 6 months
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, CherylP. We’re sorry to hear your experience with the Charge 6 hasn’t been the best. We’d like to investigate to see what may be happening and get you a resolution — when you have a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 2 out of 5 stars
Fitbit Charge 5, up's and down's.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't track my sleep. It did everything else as promoted. I like the easy to read screen.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, RonaldHLero. We're sorry to hear that you couldn't track your sleep. Wrist-based Fitbit devices automatically track sleep based on movement. To learn more, see: https://help.fitbit.com/articles/en_US/Help_article/1314.htm
For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Failed too fit needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not offer apps my wife wanted. Did not feel description Covered all additional needs.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.60 days in and it stopped working. Just missed the return period. Open box so no warranty. Out 80 bucks, won’t be doing that again.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hery there, Webberonni. We’re sorry your experience with the Charge 6 wasn’t the best. We’d be happy to investigate and help get your device working again. When you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Second time again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitbit will not charge after 4 months, moving on to another device.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, Lynn. We’re sorry to hear your Charge 6 has not lasted as long as anticipated. If you haven't used the device for several months or your device’s battery was depleted to 0%, and it doesn’t appear to be charging, leave your device charging for at least 30 minutes to resolve the issue.
If this doesn’t solve the problem, we’re just a click away here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Not Good...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was crap, I ordered 2, both came with dead batteries incapable of charging. After calling, chatting with FitBit on both (not believing happened twice) returned.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed Consumer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch does not work properly. Watch does not link with Fitbit app. My 4th Fitbit first one that I have had problems with
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, JohnE. We're sorry to hear that your Charge 6 isn't linking with your Fitbit app. This is usually caused by missing syncing requirements. Please check if it's met, then try the syncing tips provided here: https://goo.gle/syncing If you need more help, feel free to reach out to our support channels at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Device is not working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device is not working after 5months of purchase. Tried charging multiple times but no luck.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that your Fitbit Charge 6 is no longer working. We recommend giving your Fitbit device a restart by going to this link: https://support.google.com/fitbit/answer/14194938
You can also try these battery charging tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Fitbit 6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitbit does not hold charge nearly as long as previos models.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi,GeorgiaD. Battery life is affected by use and other settings, actual results may vary. Restart your device following the steps here: https://help.fitbit.com/articles/en_US/Help_article/1186.htm
Also, check these battery saving tips on this link: https://help.fitbit.com/articles/en_US/Help_article/2004.htm
If the battery is still not lasting as it should, reach out to support for further assistance: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Does not work, no returns,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device does not connect to WiFi. Seems like a common issue using a quick google search. Purchased as a birthday gift for my wife. By the time it was opened it is no longer returnable. Wouldn't recommend buying the device or buying it from best buy
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Fitbit 6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not sync Could not get the time and steps to synchronize with the app
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, MarkG. We’re sorry you're having problems with syncing on your Charge 6. A quick restart can normally solve these issues — here’s how to do that:
To restart your Fitbit device:
1. Locate the Settings app.
2. Tap Settings, then Restart Device, then Restart.
If your device is unresponsive:
1. Plug in your device to charge.
2. Press the button on the charger's flat end 3 times with 1-second pauses.
3. Wait 10 seconds, or until the logo appears.
Here’s a link with more information: https://support.google.com/fitbit/answer/14194938
Don’t hesitate to contact us anytime here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Wont charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 2 months and will not charge or turn back on. Died while I was sleeping, was fine before I went to bed. Now will not charge. Total crap .... Do Not Reccommend
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, LisaB. We're sorry to hear about your device that will not charge or turn back on. We suggest you restart your device by following the steps here: https://support.google.com/fitbit/answer/14194938
Please also try these other battery reviving tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Would not recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in late November. Started going wonky first of June (screen blackout, etc.) Waste of money.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that your Fitbit Charge 6 screen is not turning on. Please make sure to sync your Fitbit in the Fitbit app: From the Today tab in the Fitbit app, tap the devices icon at the top-left corner > Tap the device that you want to sync > Near the bottom of the page, tap Sync Now. Then try giving your Fitbit device a restart by going to this link: https://support.google.com/fitbit/answer/14194938
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Google wallet does not work at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad firat trasition on google apps. Maps works sort of but the wallet app does not and it seems like fitbit pay in disguise then yt music its only during workouts that allows you to control
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Coral - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that the Wallet app on your Fitbit Charge 6 is not working. To set up and use the Google Wallet, we recommend checking out the steps here: https://support.google.com/fitbit/answer/14236521 For more information about controlling YouTube music, visit https://support.google.com/fitbit/answer/14236520 For any additional questions and concerns, reach us at https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Very Limited Returns- watch out!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Fitbit Charge 6 does not work. The battery does not last a day - my old Fitbit 5 lasted 4 -5 days!!
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, AnnEvancoe. We're sorry to hear about Charge 6's battery that does not last a day. We suggest that you give your Fitbit device a restart. Here's how: https://help.fitbit.com/articles/en_US/Help_article/1186.htm. Also, the battery life is affected by use and other settings. The tips on this link might help if you want to prioritize battery life: https://help.fitbit.com/articles/en_US/Help_article/2004.htm
If you need further help or would like us to answer any questions you have about the Fitbit devices and app, you're always welcome to contact us here: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Poor smartwatch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too difficult to use and sync. Return policy was a nightmare
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, AlonsoT. We're sorry to hear about your experience. Try these syncing tips: https://goo.gle/syncing Also, to learn more about Fitbit's return and warranty policy, see: https://support.google.com/fitbit/answer/14236529 If you need further help or would like us to answer any questions you have about the Fitbit devices and app, you're always welcome to contact us here: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what I expected and I would be be happy with it except for the battery. It doesn't even last a whole day. Very disappointing. Not sure if I will keep it.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, TracyB. We're sorry to hear that your Charge 6 battery isn't lasting as it should. To help you out, please try a restart: https://help.fitbit.com/articles/en_US/Help_article/1186.htm
Also, try these battery-maximizing tips: https://help.fitbit.com/articles/en_US/Help_article/2004.htm
If the issue persists, feel free to reach out to our support channels: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Poor experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.multiple functions of the device did not work these the device also struggles to sync data correctly with the mobile app
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Coral - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, ElijahF. We're sorry to hear that your Fitbit Charge 6 is not syncing to your phone. We recommend trying these syncing tips: https://support.google.com/fitbit/answer/14236618
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit