Customer Ratings & Reviews

It does what I expected and I would be be happy with it except for the battery. It doesn't even last a whole day. Very disappointing. Not sure if I will keep it.

multiple functions of the device did not work these the device also struggles to sync data correctly with the mobile app

Very disappointed. Stopped working after 9 months. Not at all reliable.

Requested a watch that showed blood pressure monitoring. Fitbit does not measure blood pressure. Clerk dud not know product capabilities.

Terrible Product. Google is terrible. The device double and triple counts steps. It doesn't sync correctly. Terrible.

Disappointed with performance. Returned item to store.

Too difficult to set up. Must use a google account. Setup didn’t work.

Received for holiday gift and it worked for a few days then screen stopped working entirely!

Absolute garbage we’ve had other ones that are better

The straps gave me an allergic reaction and i didn't know i had any.

Damaged product shipped, no support from customer service

Definitely an upgrade from the last version. With more than 6 workouts now available to choose from and maps turn by turn integration for Google maps, its definitely upped its game since Charge 5. Ergonomic design and long lasting battery make it a really good buy. The step count is as accurate as it can be and heart rate tracking is good. Most recommended for amateur fitness enthusiasts.

Bought this for my brother. He wears it everyday. Very sleek looking and reminds him to slow down a little when he starts to over do it working outside. Easy to set up and easy to use.

Only gave a four star rating, because it didn't suit our purposes: We are older and due to a condition, my wife needed to monitor her heart during exercise so as to not overdo. She wanted something svelte & stylish and this fit the bill. It's a nice build, unobtrusive and fit well. However, after trying it, the only heart screen was too small for her to see during her routine. Though it wasn't for her, it is very nice and easy to use with a convenient smartphone app, especially for a younger person.

This is a great activity tracking device. It's easy to use and it's comfortable on the wrist. I have been wanting an activity tracker for several years now and finally decided to purchase this based on a co-worker's recommendation. I don't regret it at all. Seeing the steps, my heart rate, calories burned and distance covered motivate me more than I thought. Here's to moving!

The Fitbit is a good incentive to keep active during the day. It measures your steps as well as the level of exertion on activities. It monitors the quality of your sleep and the amount of sleep. With the premium services you can track several health markers, play music, watch gym classes, etc. it light and easy to wear, and the battery lasts a long time without needing recharge,

Has a lot of internet features that I don’t use, but the fitness aspect I like. Counts steps, measures heart rate, tracks fat burning zone minutes during exercise, monitors pace, time and distance while walking, monitors sleep. Easy to read.

Tracks like any previous model. Sometimes has it’s issues, but I’ve come to find out all Charge models do. I just continue to upgrade as I love the slim look and I just need for the basics (to monitor my sleep and track steps). Getting notifications of texts is great, when it works. The spottiness of getting notifications and random sync issues could be because I have an iPhone, but not sure. Also the band on this one has been irritating my wrist. Not sure why as I’ve never had issues with the band on any previous Charge models.

Works as it should but navigating the functions on the watch is a bit awkward. Also, the watch cannot be turned off.

Much improvement to the charge 4. Holds a charge longer, better sleep feaures, monitors your oxygen levels and can enter regular exercise routines.