Customer Ratings & Reviews
- Model:
- GA05183-NA
- |
- SKU:
- 10735173
Customer reviews
Rating 4.5 out of 5 stars with 1186 reviews
(1,186 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Charge 6 Advanced Fitness & Health Tracker's battery life, overall performance, and ease of use. Many appreciate its heart rate and sleep tracking capabilities, as well as its size, design, accuracy, and light weight. However, some customers have expressed concerns regarding the band, connectivity, and water resistance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
DONT WASTE YOUR MONEY ON THIS $150 PIECE OF CRAP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Things a piece of crap, wasted 150 on a thing that won’t connect to my device
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, SSIII97. We're sorry to hear that your Charge 6 isn't connecting to your phone. To help cover all the bases, check if the sync requirements are met, then try these syncing tips: https://support.google.com/fitbit/answer/14236618 If you need further assistance, reach us at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Wouldn't pair with phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my Fitbit in February 2024. In November 2024 it stopped pairing with my Samsung phone. Brought it to Best Buy Kenosha, they couldn't get it to work. The employee said that the product often doesn't last that long. Would not buy again.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, WilliamK. Sorry to hear you’ve experienced pairing issues with the Charge 6 — that isn’t normal. Here’s some steps to get your device paired and running smooth again:
1. Uninstall and reinstall the Fitbit app
2. Remove your Fitbit device from your account and phone
3. Check your phone’s Bluetooth and internet access
Here’s a link for more troubleshooting: https://support.google.com/fitbit/answer/14236618
Don’t hesitate to reach out to us: https://support.google.com/fitbit/gethelp?hl=en
- Cons mentioned:Band
Rated 1 out of 5 stars
Not the best upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The band keeps falling off and the battery keeps dying.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Cristina. We're sorry to hear that your band keeps falling off and that the battery is draining quickly. You can try giving your Fitbit Charge 6 a restart by going to this link: https://support.google.com/fitbit/answer/14194938
We also recommend trying these tips to maximize your Fitbit's battery life: https://support.google.com/fitbit/answer/14226518
Regarding the band, let's see if we can make this right - please reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase less than a year ago, and now it will not even charge. Purchase a new cord to change it but it still will not charge. And i did not Purchase a warranty. But i did hope it would last longer than a year.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, SandraC. We're sorry to hear that your Fitbit Charge 6 is no longer charging. We appreciate your effort in troubleshooting. We recommend restarting your Fitbit Charge 6 by following the steps here: https://support.google.com/fitbit/answer/14194938
You can also try these battery charging tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
DO NOT BUY FOR TEENS!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY FOR TEENS! Fitbit used to allow teens over 13 to have their own accounts but now that Google has acquired Fitbit the rules have changed. My 15 year old is apparently only allowed to use a Fitbit Ace. Spent the whole afternoon trying to make it work but it's just not possible.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, KrisA. We're sorry to hear that you're unable to create a standard account for your teen child. Similar to many online services, our Terms of Service don't allow customers who are under the minimum age to create standard Fitbit accounts. The minimum age is 13 (customers in the EU may have different minimum age guidelines based on their country). For more information, please visit this: https://support.google.com/product-documentation/answer/14816019
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
- Cons mentioned:Water resistance
Rated 1 out of 5 stars
Complete junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a swim got it july 9th 2024 ..broke august 16th 2024
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, JamieH. We're sorry to hear that your Fitbit Charge 6 is now broken after swimming. Please make sure to take off the device and dry it well before putting it back on. For more information, please visit this: https://support.google.com/fitbit/answer/14236707
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Does not pair with iPhone 15 Pro Max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Charge 6. Spent 2 hours trying to pair it with my iPhone 15 Pro Max. Impossible to pair with an iPhone as it keeps aborting during connection. I returned it, and got a replacement Charge 6. Same problem and it never paired with my iPhone that works great with everything else. Returning this 2nd piece of crap device back to store tomorrow. It is not worth even the $99 black friday sale price.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, IcyColaBottleOnHotDay. We're sorry to hear that you're unable to pair your Charge 6 with your iPhone 15 Pro Max. This isn't the experience we want for our customers. We appreciate your efforts. We recommend you reboot the Charge 6 using a cable. For instructions, see: https://help.fitbit.com/articles/en_US/Help_article/1186.htm
Once done, please restart your phone and make sure the Charge 6 battery is charged to 100%. Then, restart the Charge 6 setup process. Here's how: https://help.fitbit.com/articles/en_US/Help_article/1873.htm
For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Decent device horrible tracker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could not track steps well. Would usually triple or quadruple my steps. Heart rate monitor was ok. Sleep tracking was mid
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Stephen. We're sorry to hear that your Fitbit Charge 6 is not tracking your steps and sleep accurately. Factors such as device placement, dominant or non-dominant hand, and stride length affect the number of steps recorded. To know more about how your Fitbit device calculates your daily activity, please visit this: https://support.google.com/fitbit/answer/14237111
For more accurate reading, we recommend checking out these tips: https://support.google.com/fitbit/answer/14236920
To track your sleep, please visit this: https://support.google.com/fitbit/answer/14236407
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Stop working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the clock face, inspire has better face also today I'm doing this review because I bought it on Dec 14 2024 and yesterday it stop working.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, Kimberly. We’re sorry to hear your time with the Charge 6 hasn’t been the best. We’d like to investigate why your device stopped working and get you taken care of. When you have a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Not recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars isn’t an Orion! Bought it in 11/2023. In 1/2024 the screen went black. I received a new one under warranty. The Second one just failed, this time a battery issue (apparently). Once again I’ll get a replacement under warranty terms but what I really want is a reliable product. This will be my last Fitbit.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks after purchase device would randomly vibrate with google wallet notifications even though all notifications disabled. Reset and factory reset had no effect. Problem quickly deteriorated to near constant google wallet notifications to the point that access and control to screen was impossible. Online forums suggest this is a not uncommon complain.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.60 days in and it stopped working. Just missed the return period. Open box so no warranty. Out 80 bucks, won’t be doing that again.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hery there, Webberonni. We’re sorry your experience with the Charge 6 wasn’t the best. We’d be happy to investigate and help get your device working again. When you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Second time again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitbit will not charge after 4 months, moving on to another device.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, Lynn. We’re sorry to hear your Charge 6 has not lasted as long as anticipated. If you haven't used the device for several months or your device’s battery was depleted to 0%, and it doesn’t appear to be charging, leave your device charging for at least 30 minutes to resolve the issue.
If this doesn’t solve the problem, we’re just a click away here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Device is not working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device is not working after 5months of purchase. Tried charging multiple times but no luck.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that your Fitbit Charge 6 is no longer working. We recommend giving your Fitbit device a restart by going to this link: https://support.google.com/fitbit/answer/14194938
You can also try these battery charging tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Not Good...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was crap, I ordered 2, both came with dead batteries incapable of charging. After calling, chatting with FitBit on both (not believing happened twice) returned.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Fitbit 6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not sync Could not get the time and steps to synchronize with the app
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, MarkG. We’re sorry you're having problems with syncing on your Charge 6. A quick restart can normally solve these issues — here’s how to do that:
To restart your Fitbit device:
1. Locate the Settings app.
2. Tap Settings, then Restart Device, then Restart.
If your device is unresponsive:
1. Plug in your device to charge.
2. Press the button on the charger's flat end 3 times with 1-second pauses.
3. Wait 10 seconds, or until the logo appears.
Here’s a link with more information: https://support.google.com/fitbit/answer/14194938
Don’t hesitate to contact us anytime here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Wont charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 2 months and will not charge or turn back on. Died while I was sleeping, was fine before I went to bed. Now will not charge. Total crap .... Do Not Reccommend
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, LisaB. We're sorry to hear about your device that will not charge or turn back on. We suggest you restart your device by following the steps here: https://support.google.com/fitbit/answer/14194938
Please also try these other battery reviving tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Poor smartwatch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too difficult to use and sync. Return policy was a nightmare
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, AlonsoT. We're sorry to hear about your experience. Try these syncing tips: https://goo.gle/syncing Also, to learn more about Fitbit's return and warranty policy, see: https://support.google.com/fitbit/answer/14236529 If you need further help or would like us to answer any questions you have about the Fitbit devices and app, you're always welcome to contact us here: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Very Limited Returns- watch out!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Fitbit Charge 6 does not work. The battery does not last a day - my old Fitbit 5 lasted 4 -5 days!!
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, AnnEvancoe. We're sorry to hear about Charge 6's battery that does not last a day. We suggest that you give your Fitbit device a restart. Here's how: https://help.fitbit.com/articles/en_US/Help_article/1186.htm. Also, the battery life is affected by use and other settings. The tips on this link might help if you want to prioritize battery life: https://help.fitbit.com/articles/en_US/Help_article/2004.htm
If you need further help or would like us to answer any questions you have about the Fitbit devices and app, you're always welcome to contact us here: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Waste of Money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Stopped working after 9 months. Not at all reliable.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Bharani. We're sorry to hear that your Fitbit Charge 6 has stopped working. We recommend giving your Fitbit device a restart by going to this link: https://support.google.com/fitbit/answer/14194938
You can also try these battery charging tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit