Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $145.00
The comparable value price is $159.95

Customer reviews

Rating 4.5 out of 5 stars with 1186 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,186 reviews
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay connected to my phone the Bluetooth does not work well. Not a big fan of the band it chaffs my wrist pretty bad next one will be a I watch.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Tomhunter. We're sorry to hear that your Fitbit Charge 6 won't stay connected to your phone. Syncing difficulty is usually caused by a missing requirement. If you haven't done so already, we recommend checking the requirements and trying the troubleshooting tips at: https://goo.gle/syncing

      Should you need further assistance, please reach out to our support team at: https://goo.gle/ContactFitbit

  • Rated 5 out of 5 stars

    great accessory

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never thought i needed a smart watch/band but this one changed my mind, all the insightful information that gives you is really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sebastian K.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tracker, its been an upgrade since the previous generation. Definitely an unpfrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job at being a fitness traker. I usually perfer to use actual watches except when working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It looks good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working well. Wasnt able to get the screen protector on right, Bu that doesnt bother the function and easy to read screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs improvement

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all good but the pedometer glitches sometimes and need to have premium membership to unlock some usefull features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband love this. Sleek and not bulky, able to connect to phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 6

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new upgrade to the Fitbit Charge 6. Love that with every other service it also finds my phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit 6

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, has been reliable. Have not yet used all of its features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Charge 5 with the Charge 6. I need to check my heart rate while I'm exercising. This was never a problem with the 5 but the 6 only shows 2 dashes where the heart rate is supposed to be over 50% of the time. Also, there is a known problem with the Oxygen app. It is installed, but in the morning, when it is supposed to show my average overnight oxygen level, it says I need to install the app to use the feature

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Kenneth. We hear your concerns regarding inconsistent heart rate tracking on the Charge 6 — we get how frustrating this is. Heart rate tracking accuracy is affected by your personal physiology, device placement on your arm, and the activity you're doing. Here’s a few tips to get better readings:

      1. Wear your Fitbit device on top of your wrist with the back in contact with your skin. When not exercising, position it a finger's width above your wrist bone.
      2. During exercise, wear it slightly tighter and higher for a snug fit that doesn't restrict blood flow, as this can affect the heart rate signal.
      3. Frequent wrist bending during activities can also interfere with the signal if the watch is worn too low.

      Regarding not getting SpO2 data, there could be a few things impacting the readings:

      1. Turning off any SpO2 clock face or app permissions can cause the feature to stop functioning.
      2. You must get at least 3 hours of quality sleep. Data is only collected when you’re still. If you move a lot during your sleep or the sleep session is too short, you might not get SpO2 data.
      3. Charge your Fitbit device to make sure it’s able to collect data throughout your entire sleep session. Note that you may have to charge your Fitbit device more often when using an SpO2 clock face or app.

      We’re only a click away if you need any support: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    Charge 6

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it lasts longer than the Charge 5. Fitbit needs to work on longevity of their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value - black Friday price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit fan, gifted this as a Christmas present and she hasn't received nor open it uet. Tbis was to replace the old Fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tracker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tracker !! However it doesn’t keep track of stair flights and print on tracker, especially % is tiny

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit Bit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife so she could count her steps after hip surgery. I soon realized there is no pleasing her and she could not get it to work. When she realized it needed a password, her head spun 360 degrees… and she projectile vomited… So I took it back. All in all, it was a good experience… Thank You..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fitbit, wear it all the time and hardly taking it off. Very Comfortable and light weight.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A total disappointment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tracker was defective and i returned it. After soeaking to Fitbit customer service, the agent recommended i return for another device. I opted to return the device after being totaly frustrated with the Charge 6 performance after a day. My Charge 4 which i also purchased at Best Buy was a plug and go. This Charge 6 had an immediate battery drain of 25 % the first day and all settings that would have impacted the battery's device, were turned off. The Fitbit app was also not working at all and i was unable to customize the clockfaces. The screen wiuld hanh after selecting customize. I tried everything. Reinstalling the app three times. Restarting the device by a factory reset. Restarting the device with the charging cable. I spent my entire Sunday trying to get this device working properly, and i just had to stoo and say no more! My Charge 4 is still working so i am using it again but without the wrist band since it broke a few months back Needless to say i wanted a new device to wear on my wrist. I waited months for the Charge 6 and i was unlucky and got a dud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. This was a very good purchase with quick delivery. I am happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it's amazing, but if need something more premium then this is not the one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit is good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Fitbit never disappoint. I will recommend this brand anyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fitness Tracker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit fitness tracker is exactly what I was looking for and Bestbuy had a great price.

    I would recommend this to a friend