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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1874 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,874 reviews
  • Rated 5 out of 5 stars

    Worthy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch. I bought it for my dad and he wears it all the time. He loved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it does to much and gets stuck on one thing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box is not worth the headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a known open box product and was listed at excellent/like new condition. The Fitbit looked like new, had no major defects on the face and the band was in good shape. The battery life was terrible. It wouldn’t last more than 3 hours at a time on a 100% charge, also seemed to have issues with connecting to the iPhone. In the box, this Fitbit came with the watch face, charger, and one small/med band or the option to use the larger band. There were no original packaging contents, no receipts or any other materials. This was a major concern when we took the watch back to BestBuy for a return. I knew I was buying an open box product, but this watch was not able to maintain a consistent charge for more than a short time and it was obviously defective. When I came into the store with the exact packaging and contents I received, the sales person kept saying “it came like this?.. that’s very odd”.. “this is how you got it? You’re sure?”.. etc. I didn’t complain. I just explained I knew it was an open box purchase but the product doesn’t work and I wasn’t able to provide more than what it was shipped with. I was pretty embarrassed in this busy store by this person. I do not think I would ever choose this option for a purchase ever again, and I’m pretty disappointed in the sales people that worked in the store. I did exactly as directed online bringing the item into the store. So just be cautious if you think of the money saving option like refurbished or open box.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, DallasK. We're sorry to see this was your experience with the Charge 6. Even though you returned the device, we'd like to learn more about what may have happened. When you get a second, here's our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Healthy and Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. It is easy to set up daily goals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs tp be charged more often than the Charge 3 did but otherwise I like it much better!! You can actually read the time under any conditions unlike the Charge 3,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price on useful fitness watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift to daughter who likes the features and was able to set up quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this watch!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this updated Charge 6!! I had a Charge 2 so i waited to get this one. It works as promised and is so lightweight you don't even know its on your wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has the features I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit has some very nice features that can help with tracking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit is my friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit is my encouraging friend. I especially appreciate the 10 til reminder to move and the information about my sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. easy to work and lots of ways to personalize my fitbit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Exchange

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me was efficient, knowledgeable, and very friendly. We had to make an exchange: she handled everything perfectly; I love my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FITBUT for ME.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Fit is easy to use and keeps me on track to take my walks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the charge 6. It has great features and has a slim appearance - which I prefer over the larger fitness watches. It has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been fitbit customers for 7 years. They work great, of course over the years we've gotten a lemon or 2 but they always replace them because their customer service is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I love our fitbit trackers. This is our 4th one. We love h I w the technology keeps getting better:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup, fairly accurate on Heartbeat, gives you reminders when your sitting still too long. Love that analyses my sleep and gives me a good idea how much I'm getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the shape because it fits nicely on my wrist, and i can bend my wrist easily. I love the size of the numbers on the clock face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Watch Inspiration

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is attractive, comfortable, and easy to read. It inspires me to exercise more. I often use it to check my heart rate. Mika was especially helpful in helping me select the best watch for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Charge 6 for my wife. It’s not to big on her wrist, affordable and perfect for people that want to keep up with fitness goals but don’t want to pay for an Apple Watch.

    I would recommend this to a friend