Customer Ratings & Reviews

This was a known open box product and was listed at excellent/like new condition. The Fitbit looked like new, had no major defects on the face and the band was in good shape. The battery life was terrible. It wouldn’t last more than 3 hours at a time on a 100% charge, also seemed to have issues with connecting to the iPhone. In the box, this Fitbit came with the watch face, charger, and one small/med band or the option to use the larger band. There were no original packaging contents, no receipts or any other materials. This was a major concern when we took the watch back to BestBuy for a return. I knew I was buying an open box product, but this watch was not able to maintain a consistent charge for more than a short time and it was obviously defective. When I came into the store with the exact packaging and contents I received, the sales person kept saying “it came like this?.. that’s very odd”.. “this is how you got it? You’re sure?”.. etc. I didn’t complain. I just explained I knew it was an open box purchase but the product doesn’t work and I wasn’t able to provide more than what it was shipped with. I was pretty embarrassed in this busy store by this person. I do not think I would ever choose this option for a purchase ever again, and I’m pretty disappointed in the sales people that worked in the store. I did exactly as directed online bringing the item into the store. So just be cautious if you think of the money saving option like refurbished or open box.

I bought two ,One for my Mother-in-law and one for Daughter -in-lawThe product is nice.

I don't like that you have to press the sides or top to get to see the time. It seems I just had to turn my wrist on other models of Fitbit I have owned. Otherwise I like it.

Great display and easy to read on a bright day. The bands are easier to remove and clean

Perfect health tracking watch. It lasts days compared to apple watches that last only 1.

Provides very helpful information, especially on sleep durations. The actual product matches the product description well.

Easy set-up and quick charge time. Love my new Fitbit Tracker!! Store clerk was tremendous help!!

Some things were good but it wasn’t working the way it was supposed to it didn’t let me know when a text or phone call came in and they couldn’t get to work at Best Buy so I returned it and got an Apple Watch

I like it but can’t find a user manual. Therefore, not understanding a lot about how it works. The o I like it but wish it came with an understandable user manual.

This Fitbit is for my wife. She is enjoying wearing and using it. She especially likes the sleep tracking feature.

Bought one for my partner, now I want and need one for me

For the price, this product offers all you need. Very comfortable to wear while at the gym and very easy to use

I feel this is more accurate than the sense. I do not miss the extra features.

Great addition to the tracking equipment to give a very up to date result.

Works Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The Fitbit-Charge 6 is awesome. It prompts you to move every hour. I have increased my exercise by 25% and lost 5 lbs. in a month. You can track you food and water intake. It is great for a healthy lifestyle at any age, but especially if a senior.

Exactly what I came into get. Easy shopping process

I like the fitbit charge 6. however, this is a replacement before the other one face went dark. As we know they are trying yo get fid of the fitbit, but I will be with it until the end.

great product. does everything I need it to d. great battery life.

I have try other brands, nothing like the fitbit, it’s the most accurate and precise, definitely worth it.