Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$141.95
Save $18
Comp. Value: $159.95

Customer reviews

Rating 4.5 out of 5 stars with 1879 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,879 reviews
  • Rated 3 out of 5 stars

    Fit Bit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife so she could count her steps after hip surgery. I soon realized there is no pleasing her and she could not get it to work. When she realized it needed a password, her head spun 360 degrees… and she projectile vomited… So I took it back. All in all, it was a good experience… Thank You..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No name

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with Google connections and returned and went back to Charge 5.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A total disappointment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tracker was defective and i returned it. After soeaking to Fitbit customer service, the agent recommended i return for another device. I opted to return the device after being totaly frustrated with the Charge 6 performance after a day. My Charge 4 which i also purchased at Best Buy was a plug and go. This Charge 6 had an immediate battery drain of 25 % the first day and all settings that would have impacted the battery's device, were turned off. The Fitbit app was also not working at all and i was unable to customize the clockfaces. The screen wiuld hanh after selecting customize. I tried everything. Reinstalling the app three times. Restarting the device by a factory reset. Restarting the device with the charging cable. I spent my entire Sunday trying to get this device working properly, and i just had to stoo and say no more! My Charge 4 is still working so i am using it again but without the wrist band since it broke a few months back Needless to say i wanted a new device to wear on my wrist. I waited months for the Charge 6 and i was unlucky and got a dud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fitbit, wear it all the time and hardly taking it off. Very Comfortable and light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it today

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mom, she loves fitbits and this is a great update to her Fitbit charge 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracker. Only negative is that it does not monitor steps. Size of script can be a problem at times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay - best of limited choices?

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not intuitive after using a Charge 2, whose battery will soon die . I don’t care for the new strap design, either. Glad I bought it on sale.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, Cutspectrum. Sorry to hear the Charge 6 wasn’t what you were expecting. We’re here 24/7 for any questions and support: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 1 out of 5 stars

    Great for the 3 weeks it lasted

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great while it lasted, but that was a very short period of time! My husband bought this as a replacement for one that he got less than a year ago when it stopped holding a charge a few weeks ago, and then he had to replace this one yesterday after the screen stopped functioning for no reason. We moved to a different Fitbit style and are crossing our fingers that it's a bit more durable!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, LaKaRo. We’re sorry to hear your time with the Charge 6 wasn’t as long as anticipated — this is highly unusual. Even though you changed to a different device, we’d like to investigate what may have happened. When you get a moment, reach out to us here: https://support.google.com/fitbit/gethelp

  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it's amazing, but if need something more premium then this is not the one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The screen should be more changeable.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that the date was on top, not the heart rate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit is good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Fitbit never disappoint. I will recommend this brand anyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs new latest Android cell phone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK but required a new cell phone. Would have been nice to be able to download from a computer makes more sense!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. This was a very good purchase with quick delivery. I am happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrong metrics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes steps are over calculated. Didnt see much features update as compared to old models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box-excellent condition and my Fitbit is working exactly as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fitness Tracker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit fitness tracker is exactly what I was looking for and Bestbuy had a great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good looking

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize that you had to pay to get all The fitness and health tracker information otherwise I really like the color it seems to work well my old one that broke had it for years got all that information for free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Andy Engel

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time display too large. Other items too small. Ideally, steps, distance, pulse should be easy to read

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice upgrade from the Charge 5. The ability to control Youtube Music makes it really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitness Tracker

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracker. Great way to get into the fitness world!

    I would recommend this to a friend