Customer Ratings & Reviews
- Model:
- GA05183-NA
- |
- SKU:
- 12221805
Customer reviews
Rating 4.5 out of 5 stars with 1879 reviews
(1,879 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Does not pair with iPhone 15 Pro Max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Charge 6. Spent 2 hours trying to pair it with my iPhone 15 Pro Max. Impossible to pair with an iPhone as it keeps aborting during connection. I returned it, and got a replacement Charge 6. Same problem and it never paired with my iPhone that works great with everything else. Returning this 2nd piece of crap device back to store tomorrow. It is not worth even the $99 black friday sale price.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, IcyColaBottleOnHotDay. We're sorry to hear that you're unable to pair your Charge 6 with your iPhone 15 Pro Max. This isn't the experience we want for our customers. We appreciate your efforts. We recommend you reboot the Charge 6 using a cable. For instructions, see: https://help.fitbit.com/articles/en_US/Help_article/1186.htm
Once done, please restart your phone and make sure the Charge 6 battery is charged to 100%. Then, restart the Charge 6 setup process. Here's how: https://help.fitbit.com/articles/en_US/Help_article/1873.htm
For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Complete junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a swim got it july 9th 2024 ..broke august 16th 2024
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, JamieH. We're sorry to hear that your Fitbit Charge 6 is now broken after swimming. Please make sure to take off the device and dry it well before putting it back on. For more information, please visit this: https://support.google.com/fitbit/answer/14236707
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my Fitbit HR6 in February 2024 and it has already died. It was working one evening and the next day it was dead as a doornail. My husband called Best Buy and they said to call Fitbit cause it was past the piddly 15 days of their return/exchange policy. We won’t be heading back to purchase anything from Best Buy anytime soon.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, TeresaH.
This is definitely not an experience we want you to have. If you haven't tried yet, restarting the tracker may get it to work again: https://support.google.com/fitbit/answer/14194938
But if the issue persists, please contact us so we can help you in finding a better resolution. You can reach our help page here: https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Decent device horrible tracker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could not track steps well. Would usually triple or quadruple my steps. Heart rate monitor was ok. Sleep tracking was mid
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Stephen. We're sorry to hear that your Fitbit Charge 6 is not tracking your steps and sleep accurately. Factors such as device placement, dominant or non-dominant hand, and stride length affect the number of steps recorded. To know more about how your Fitbit device calculates your daily activity, please visit this: https://support.google.com/fitbit/answer/14237111
For more accurate reading, we recommend checking out these tips: https://support.google.com/fitbit/answer/14236920
To track your sleep, please visit this: https://support.google.com/fitbit/answer/14236407
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnetic wristband makes this product nearly unusable. Falls off every chance it gets and is quite uncomfortable.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, MichaelL. Sorry to see you’re having trouble keeping the Charge 6 on your wrist — we understand how frustrating this is. You may benefit from changing the band to something that may work better for you. How’s how to change it out:
1. Turn over your tracker and find the band latches.
2. To release the latch, use your fingernail to press the flat button toward the band.
3. Gently pull the band away from the tracker to release it.
4. Repeat on the other side.
5. To attach a band, press it into the end of the tracker until you hear a click and it snaps into place.
Don’t hesitate to reach out to us: https://support.google.com/fitbit/gethelp?hl=en
Rated 2 out of 5 stars
Was great until it stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fitbit was working great until it became unresponsive after one day of use. The screen turned off and nothing will get it working again.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Coral - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Skyller. We're sorry to hear that your Fitbit Charge 6 is not turning on. Thanks for troubleshooting the issue beforehand. We recommend giving your Fitbit a restart by going to this link: https://help.fitbit.com/articles/en_US/Help_article/1186.htm Make sure to sync your Fitbit in the Fitbit app: From the Today tab in the Fitbit app, tap the devices icon at the top-left corner > Tap the device that you want to sync > Near the bottom of the page, tap Sync Now. For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Got a defective one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the fitbit charge 6 with the off white band. Its malfunctioning less than 24 hours wearing it. The heart beat is way off. Last night it read my heartbeat in the highest cardio level while i was in bed relaxing. Im sitting now. Its giving me 90s to 100s reading. I manually checked my heartbeat. Its nowhere near those numbers. The counting steps didn't work either. It skipped steps. Im exchanging it. Hopefully, the new one will be ok.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Stop working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the clock face, inspire has better face also today I'm doing this review because I bought it on Dec 14 2024 and yesterday it stop working.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, Kimberly. We’re sorry to hear your time with the Charge 6 hasn’t been the best. We’d like to investigate why your device stopped working and get you taken care of. When you have a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 2 out of 5 stars
Dont keep up with bp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont keep up with bp dont listen like it should do more for what it cost not happy with it should have keep the 4
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Renee. We appreciate your feedback, and our team will be glad to provide assistance. Please tell us more about the issue you're experiencing at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Very poor performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s doesn’t work as described and feels required lot of improvement in functionality
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, HarshavardhanM. Sorry to hear your experience with the Charge 6 wasn’t the best. We’d like to look into your concerns further and get your device running smoothly — when you can, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Difficult to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up and no instructions included. The instructions were online but I had to work hard to figure things out. I had a Versa prior to this and liked that one. I don’t recommend this one.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Zero Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Give it a zero. It stopped working and I’ve only had it couple months. It charges and downloads to app but will not display anything or give me notifications. Not worth the money.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Coral - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that your Fitbit Charge 6 screen is not turning on and that you are not receiving notifications. Make sure to sync your Fitbit in the Fitbit app: From the Today tab in the Fitbit app, tap the devices icon at the top-left corner > Tap the device that you want to sync > Near the bottom of the page, tap Sync Now. Then try giving your Fitbit device a restart by going to this link: https://support.google.com/fitbit/answer/14194938
To receive notifications, please visit this: https://support.google.com/fitbit/answer/14225533
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Won’t buy ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t track sleep, step count is all over the place. Really, just ok.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Sony65A8H. We're sorry to hear that your Fitbit Charge 6 is not tracking your sleep, and the step tracking is inaccurate. For sleep tracking tips, see: https://support.google.com/fitbit/answer/14236407
Meanwhile, to improve the accuracy of step tracking, please try the following: https://support.google.com/fitbit/answer/14236920
If you need further assistance, please contact our support team at: https://goo.gle/ContactFitbit
Rated 2 out of 5 stars
No thanks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great until it stopped working after 6 months.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Coral - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, JenniferH. We're sorry to hear that your Charge 6 has stopped working after 6 months. To cover all the bases, please try a restart: https://support.google.com/fitbit/answer/14194938
Also, try the other battery reviving tips here: https://support.google.com/fitbit/answer/14225530
If you need more help, reach us at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broke, have it for 3 weeks. This is the second one in 6 months
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, CherylP. We’re sorry to hear your experience with the Charge 6 hasn’t been the best. We’d like to investigate to see what may be happening and get you a resolution — when you have a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Not recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars isn’t an Orion! Bought it in 11/2023. In 1/2024 the screen went black. I received a new one under warranty. The Second one just failed, this time a battery issue (apparently). Once again I’ll get a replacement under warranty terms but what I really want is a reliable product. This will be my last Fitbit.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks after purchase device would randomly vibrate with google wallet notifications even though all notifications disabled. Reset and factory reset had no effect. Problem quickly deteriorated to near constant google wallet notifications to the point that access and control to screen was impossible. Online forums suggest this is a not uncommon complain.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendRated 2 out of 5 stars
Fitbit Charge 5, up's and down's.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't track my sleep. It did everything else as promoted. I like the easy to read screen.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, RonaldHLero. We're sorry to hear that you couldn't track your sleep. Wrist-based Fitbit devices automatically track sleep based on movement. To learn more, see: https://help.fitbit.com/articles/en_US/Help_article/1314.htm
For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Failed too fit needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not offer apps my wife wanted. Did not feel description Covered all additional needs.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.60 days in and it stopped working. Just missed the return period. Open box so no warranty. Out 80 bucks, won’t be doing that again.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hery there, Webberonni. We’re sorry your experience with the Charge 6 wasn’t the best. We’d be happy to investigate and help get your device working again. When you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en