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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1926 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,926 reviews
  • Rated 5 out of 5 stars

    Excellent Exchange

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me was efficient, knowledgeable, and very friendly. We had to make an exchange: she handled everything perfectly; I love my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, easy to wear and good battery life

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to keep connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having several charge models over the year, I am very familiar with the series, this one will not stay connected to my phone. Takes various attempts to reconnect and later shows not connected again.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, FirstXer. Sorry you’re running into trouble with connectivity on the Charge 6 — we totally understand how frustrating that can be. Normally, a quick reset can solve those issues — here’s how:

      1. Connect your device to the charging cable.
      2. Press and hold the button or buttons on your tracker for 5 seconds.
      3. Release the button. When the tracker vibrates and shows a smile icon, your tracker has restarted.

      Here’s a link with more information: https://support.google.com/fitbit/answer/14194938

  • Rated 3 out of 5 stars

    Not entirely accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I both got one. His tracks steps while he is driving while mine is set on the highest sensitivity and still doesnt track all of the steps I put in during a day. We still use them for all the other functions though.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, MatthewC. Sorry to see you’re running into an accuracy issue on the Charge 6 — we get how frustrating it can be. We’d be happy to look into these concerns and make sure you’re getting the best possible experience out of your device. When you have a moment, talk to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    First it was the band now it the longevity or life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve both had one before. They need to work on the water resistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charger 6

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast it charges and very easy to read. Charger 5 is a 5 compared to the charger 6.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fitness tracker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and has a ton of new features. The skin sensor is great as it can detect stress, etc., Bright display which is great outdoors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watcj

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Fitbit charge 6. Love not having to charge every. The apps are great. Will be letting others how good it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit is my friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit is my encouraging friend. I especially appreciate the 10 til reminder to move and the information about my sleep.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great smart watch!!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many features. Love how it measures my stress level and my sleep. And my fat mass and water weight. The steps are very accurate on my daily walks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit can do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Fitbit for the size and functions that it does over the Apple or Samsung watches. I don't like that the company upgrades the software every 18 months and so you are forced to buy a new Fitbit. I bought the 2 year warranty as I know this will not work in 18 months. This is my 4th Fitbit and I hope the company stops doing the wacky things to make you get a new one when you otherwise would not need to spend $150

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for sharing your thoughts on the Charge 6, KimberlyC. We appreciate your feedback and we're interested in learning more about your experience — here’s a survey to further express yourself: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Fitbit Charge 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from current Fitbit Versa 4. Actually, more functions than I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this device. good to keep track of my daily activities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality gift for my husband. He was happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. i mean super nice and simple has everything and more without all the extra fuss on your wrist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 6 and Apple Watch in combo!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Pairs well with Apple Watch and the health app. Sleep app is more accurate than Apple app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to exchange the defective fitbit for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I love our fitbit trackers. This is our 4th one. We love h I w the technology keeps getting better:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As Advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All as advertised, but lacks a feature that I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great UI/Features and Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Fitbit Charge 6 after my Charge 5 started malfunctioning after only 1.5 years (it was stuck in a restarting cycle on the logo screen). I'm hoping this one lasts longer than that. The Charge 6's UI is great, very easy to use. The new band color is nice (a bit more orange than it appears on the picture). The fit and comfort is great as well.

    I would recommend this to a friend