Customer Ratings & Reviews
- Model:
- GA05183-NA
- |
- SKU:
- 6559662
Customer reviews
Rating 4.5 out of 5 stars with 1874 reviews
(1,874 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Charge 6 Advanced Fitness & Health Tracker for its impressive battery life, overall performance, and ease of use. Many appreciate its heart rate and sleep tracking capabilities, as well as its comfortable size and sleek design. However, some customers have expressed concerns about the band and connectivity, while others have noted issues with water resistance.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Needs to be smaller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but needs a smaller face or no face at all.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, WoodyC. Thanks for sharing. We love hearing our customers' thoughts. The best bet is to share this with our developers via our "Product Feedback" board: https://community.fitbit.com/t5/Product-Feedback/idb-p/features For any other concerns, feel free to reach us at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Fitbit charger return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer support. I talked for this order almost with 20 members and nobody helped me. I went to direct store as they suggested and there also nobody helped me
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, BindupriyankaC. We’re sorry to see your experience with the Charge 6 and our support team wasn’t the best — we’d be happy to look into what may have happened and find you a resolution. When you get a moment, reach out to us here: https://support.google.com/fitbit/gethelp
Rated 3 out of 5 stars
Former owner of fitbit!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When fitbit sold to Google the apps aren't the same, I think they've gotten worse!
No, I would not recommend this to a friendRated 3 out of 5 stars
For stress management and sleep
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything like stress levels and sleep Doesn't count steps right if your arm isn't swinging need to have a tracker for my ankle
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, SharenJ. We're sorry to hear that your Fitbit Charge 6 is not tracking your steps properly. Fitbit devices use a 3-axis accelerometer to count your steps. This sensor also allows your device to determine the frequency, duration, intensity, and patterns of your movement. Also, factors such as device placement, dominant or non-dominant hand, and stride length affect the number of steps recorded. If you're pushing a stroller or shopping cart, try putting your wrist-based device in your pocket or use GPS if possible. For more information, you can check this link: https://help.fitbit.com/articles/en_US/Help_article/1141.htm For more accurate reading, please visit https://help.fitbit.com/articles/en_US/Help_article/1136.htm For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Rated 3 out of 5 stars
Fitbit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good when it works HOWEVER randomly just died not even a year old
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that your Fitbit Charge 6 has died. We recommend giving your Fitbit Charge 6 a restart by going to this link: https://support.google.com/fitbit/answer/14194938
You can also try these battery charging tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
George Tracy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really do not like the active minutes tracking. Not helpful
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, GeorgeT. Sorry to see the Charge 6 may not be the best fit for you. We’d be happy to look into your concern with the Active Zone Minutes and find the best solution for you — reach out to us here: https://support.google.com/fitbit/gethelp
Rated 1 out of 5 stars
Sleep tracker issuses unresolved
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my Charge 6 mainly for tracking steps and sleep. Sleep data for the last 2 months has been wildly inaccurate and inconsistent. Fitbit support just keeps putting me off.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, Kthomas. We hear your concerns regarding not getting the most accurate readings from the Charge 6. Here are a few things to confirm to get the best results:
For step tracking:
Confirm your height and wrist settings are correct in the Fitbit app to get the best results. Since it uses height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average.
For sleep tracking:
1. Check if your sleep setting is set to Sensitive. If it is, change it to Normal.
2. For accurate sleep tracking, position your device 2-3 finger widths above your wrist bone, ensuring a secure but comfortable fit.
3. To adjust a sleep session’s start or end time, edit it in the Fitbit app.
Don’t hesitate to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Great watch when it stays with you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fitbit Charge 6 My Wife’s Charge 5 broke after a rather severe impact. Nothing I could do about that. So I ordered her a Charge 6. The watch itself works great, and the sleep monitoring system is quite good. It has a major drawback. If you misplace it, you are going to have to download a Bluetooth detection app that will get you within about 10 feet. The watch doesn’t make noise to tell you where it is. Most would say that you aren’t supposed to lose your watch anyway. Unfortunately, the Fitbit 6 has a serious problem with the watchband letting go of the watch. At first, I thought it must just be this watch, but a quick internet search showed many pages of people with the exact same complaint. The watch is great, but good luck keeping it on your arm. When I attached the band, I discovered that with minor movement, it would fall off. So, I ordered a new band from Amazon and installed it. It worked for about three days, then had the same problem as the first.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fitbit- Charge 6
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 weeks and lost contact with phone. Couldn't get contact between phone and charge 6 and not even Geek Squad could. Returned for money back.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, tmast39. We’re sorry you had a pairing issue with the Charge 6. Even though you’ve returned it, we’d like to hear more your experience with the device — when you get a second, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 3 out of 5 stars
Good watch, step tracker needs work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine watch for heart beat tracking and sleep tracking but it tracks step even I swing my arms.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Jabra7pro. We appreciate your feedback. Fitbit Charge 6 is a wrist-based motion sensor, it may add extra steps whenever your arms are moving, even though your body isn't. To get better step tracking, please ensure your wrist placement setting is aligned with how you wear your tracker. We suggest fixing your hand settings to "Dominant" to decrease its step counting sensitivity. For more info and tips on how to best improve your tracker's accuracy, please check out: https://help.fitbit.com/articles/en_US/Help_article/1136.htm
For any additional concerns, feel free to reach out to our support channels: https://goo.gle/contactfitbit
Rated 3 out of 5 stars
Fitbit Charge 5 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, but way to small for my eyes. It does not answer calls.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, LeomarA. We're always looking for ways to improve and we appreciate your feedback. Fitbit Charge 6 does not have an on-wrist phone call feature. For more information about the Fitbit Charge 6, please visit this: https://support.google.com/fitbit/answer/14237104
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 3 out of 5 stars
goodie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for sleep analyze. comfortable to ware and easy to get time and other functions
I would recommend this to a friendRated 2 out of 5 stars
Black screen
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for 6 months later, it went black screen. I tried restart from USB cable and changed the clock style. They all didn't work. It woke sometimes, but I still couldn't control it. I am trying contact Fitbit support , to see If there's anything else can help.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, EvenL. We're sorry to hear that your Fitbit Charge 6 display is not turning on. We appreciate your effort in troubleshooting. Let's see if we can make this right - please reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Fitbit Charge 6 - open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box item. It was in the “excellent” condition category. I have to charge it every day and it is supposed to hold a charge at least five days. Very disappointed!
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, VeronicaM. Sorry to hear you're having problems with battery levels on your Charge 6. The device should last about 7 days on a single charge — here’s some tips to reduce battery consumption:
1. Turn off always-on display.
2. Use phone GPS instead of built-in GPS.
3. Dim the screen or enable auto brightness.
Here’s a link with additional tips: https://support.google.com/fitbit/answer/14226518
We’re here anytime you need us: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Waste of Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard for me to understand. All I wanted to do while out walking is track my HR, PACE, distance and, total time. I have yet to figure out how to do this. Wasted my money.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, Jerry. Sorry to see you’re having trouble with some of the features on the Charge 6. To check up on your stats throughout the day, swipe up from the clock screen to see heart rate, steps, and distance. Here’s a guide for more information: https://support.google.com/fitbit/answer/14225687#zippy=%2Ccharge
Rated 2 out of 5 stars
not a good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the watch stops syncing with my phone every morning. I have to re-synch it every day. my previous fitbit never had this problem.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Coral - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Carl. We're sorry to hear that your Fitbit Charge 6 is not syncing to your phone. We recommend trying these syncing tips: https://support.google.com/fitbit/answer/14236618
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t sync with iPhone, doesn’t track my sleep, barely tracks heart rate, can’t tell when I’m exercising, battery lasts 2 days. I will be returning.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that you're experiencing multiple issues on your Fitbit Charge 6. We recommend trying these syncing tips: https://support.google.com/fitbit/answer/14236618
To track your sleep, you can also check out the tips here: https://support.google.com/fitbit/answer/14236407
For heart rate troubleshooting tips, please visit this: https://support.google.com/fitbit/answer/14236612
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
These devices are banned for kids under 13
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns out that this cannot be used for a kid under 13 as they're banned for privacy reasons, which is an awful thing to find out on Christmas. So now I have to trudge the thing back to the store and get maybe a Fitbit ACE for kids or something, but naturally they're not on sale anymore or anything. I'm rather miffed.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed longtime user
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my fifth purchase of a Fitbit product. Likely my last. First I had to abandon (forced) my active Fitbit account and sign up with a gmail account that I never use and now don’t get my emails and notifications unless I check the mandatory gmail account. Not convenient. The durability of the device has not been as strong as previous models. Chaulk me up as a disappointed loyal user who does not support the manufacturer dictates and mandates to their products and platforms. Not a good customer experience.
No, I would not recommend this to a friendRated 1 out of 5 stars
Roadie Delivery Fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to rate this product but sadly, I can’t. Your horrible delivery service, Roadie, never delivered it. I purchased it somewhere else.
No, I would not recommend this to a friend