Customer Ratings & Reviews
- Model:
- GA05183-NA
- |
- SKU:
- 6559662
Customer reviews
Rating 4.5 out of 5 stars with 1874 reviews
(1,874 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Charge 6 Advanced Fitness & Health Tracker for its impressive battery life, overall performance, and ease of use. Many appreciate its heart rate and sleep tracking capabilities, as well as its comfortable size and sleek design. However, some customers have expressed concerns about the band and connectivity, while others have noted issues with water resistance.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Know what you're buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T GET IF YOU USE ANYTHING OTHER THAN YOUTUBE MUSIC!!!! If you want to workout with music playing from Spotify or Apple music, know that you can not change the track from your watch. On the other hand, this might be a great fitness tracker, but i immediately returned it after finding out you can only control YouTube music with it, not any other kind of music player. Very disappointing. Especially since Google is known to be the open os platform yet they force you to pay for music services through them to get the full experience of this health tracker.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Difficulties with Fitbit Versa 6
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had difficulty setting up this Fitbit and then it would not load the last update and I was paying for premium services and Fitbit does not do refunds, I have had other versions of fitbit, but I switched to an Apple Watch.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, SandraH. We’re sorry to hear you had a hard time setting up and getting the latest update on your Charge 6. We’d like to look into this further and get your device back on track — when you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Roll the dice,it's only money, buy again next year
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitbits blow. The predecessors and the Charge 5, 6 only last about a year until they stop working, or fitbit decides to brick them with an update. You can count on that. The app is meh and is ridiculously overpriced for premium data. They are however, the most comfortable to wear.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
2 in a week- STAY AWAY!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute crap. I've ordered 2 of these, both are broken and will not hold a charge. I've went online, youtube, google, and talked to 3 customer service representatives, HORRIBLE product, returning the 2nd tomorrow. Nobody can explain why this is happening, all of the plastic has been removed that they were shipped in. DON'T BUY! If you do make sure you get the warranty- you'll need it!
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Charge 6 - Inaccurate step count
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a friend as an upgrade to a sub $50 sport watch. The Charge 6 looks great, and has more features than the less expensive watch, but it is less accurate in counting steps. A 100 step test with the cheap watch returned a 100 step count. The Charge 6 test returned 112. We changed the dominant hand setting to dominant to lessen sensitivity and the test resulted in 92 counted. I own a Versa 3, which I've found to be quite accurate. They need to fix the Charge 6.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, KevinM. We're sorry to hear about the inaccurate step count of your Charge 6 and we appreciate your effort in troubleshooting. Factors such as tracker placement, dominant or non-dominant wrist, and stride length can all affect the number of steps recorded. For more on accuracy and best to improve it, see: https://support.google.com/fitbit/answer/14236920
Also, try a restart: https://support.google.com/fitbit/answer/14194938
If the issue persists, feel free to reach out to our support channels at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Doesn’t last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after two weeks. Would not turn on or charge
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, Sergio. Sorry to hear you’re running into charging issues on the Charge 6 — that’s out of the ordinary. Here are things which may impact your device and some solutions:
1. The pins on the device or charging cable are dirty: Dust and debris can accumulate over time. Clean the charging contacts on the back of your device and the pins on your charging cable
2. The USB port or outlet is faulty: Try a different USB port or a UL-certified wall charger.
3. The device isn't securely connected or you're using the wrong charging cable: Ensure the original charging cable is correctly and securely connected to your device.
Here’s a link with more information: https://support.google.com/fitbit/answer/14225530
Rated 2 out of 5 stars
Why call it a fitness tracker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitness tracker suppose to track your goals and progress. Once you hit you goal and set a new goal. Previous goals are gone and shows goals never met. Useless fitness tracker
No, I would not recommend this to a friendRated 1 out of 5 stars
Never arrived
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Order was placed, confirmed, delivery date provided, has been delayed for 12 days! Still has not been received.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
DONT WASTE YOUR MONEY ON THIS $150 PIECE OF CRAP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Things a piece of crap, wasted 150 on a thing that won’t connect to my device
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, SSIII97. We're sorry to hear that your Charge 6 isn't connecting to your phone. To help cover all the bases, check if the sync requirements are met, then try these syncing tips: https://support.google.com/fitbit/answer/14236618 If you need further assistance, reach us at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Bad Fit Bit
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That device has the worst charging system; it comes off without any effort. The sleeves come off; they don't hold up to a good workout, which is what it was designed for.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, DavidR. Sorry to know you’re having trouble keeping the Charge 6 on your wrist — we understand how frustrating this is. You may benefit from changing the band to something that should work better for you. Here’s how to change it out:
1. Turn over your tracker and find the band latches.
2. To release the latch, use your fingernail to press the flat button toward the band.
3. Gently pull the band away from the tracker to release it.
4. Repeat on the other side.
5. To attach a band, press it into the end of the tracker until you hear a click and it snaps into place.
Don’t hesitate to reach out to us: https://support.google.com/fitbit/gethelp?hl=en
Rated 2 out of 5 stars
Fitbit Charge 6 Died after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 3 months, after chatting with Fitbit directly through the Fitbit app on my phone they’re sending me a replacement, hopefully the replacement lasts much longer than this one did.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friend- Cons mentioned:Band
Rated 1 out of 5 stars
Not the best upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The band keeps falling off and the battery keeps dying.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Cristina. We're sorry to hear that your band keeps falling off and that the battery is draining quickly. You can try giving your Fitbit Charge 6 a restart by going to this link: https://support.google.com/fitbit/answer/14194938
We also recommend trying these tips to maximize your Fitbit's battery life: https://support.google.com/fitbit/answer/14226518
Regarding the band, let's see if we can make this right - please reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Wouldn't pair with phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my Fitbit in February 2024. In November 2024 it stopped pairing with my Samsung phone. Brought it to Best Buy Kenosha, they couldn't get it to work. The employee said that the product often doesn't last that long. Would not buy again.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, WilliamK. Sorry to hear you’ve experienced pairing issues with the Charge 6 — that isn’t normal. Here’s some steps to get your device paired and running smooth again:
1. Uninstall and reinstall the Fitbit app
2. Remove your Fitbit device from your account and phone
3. Check your phone’s Bluetooth and internet access
Here’s a link for more troubleshooting: https://support.google.com/fitbit/answer/14236618
Don’t hesitate to reach out to us: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase less than a year ago, and now it will not even charge. Purchase a new cord to change it but it still will not charge. And i did not Purchase a warranty. But i did hope it would last longer than a year.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, SandraC. We're sorry to hear that your Fitbit Charge 6 is no longer charging. We appreciate your effort in troubleshooting. We recommend restarting your Fitbit Charge 6 by following the steps here: https://support.google.com/fitbit/answer/14194938
You can also try these battery charging tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
DO NOT BUY FOR TEENS!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY FOR TEENS! Fitbit used to allow teens over 13 to have their own accounts but now that Google has acquired Fitbit the rules have changed. My 15 year old is apparently only allowed to use a Fitbit Ace. Spent the whole afternoon trying to make it work but it's just not possible.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, KrisA. We're sorry to hear that you're unable to create a standard account for your teen child. Similar to many online services, our Terms of Service don't allow customers who are under the minimum age to create standard Fitbit accounts. The minimum age is 13 (customers in the EU may have different minimum age guidelines based on their country). For more information, please visit this: https://support.google.com/product-documentation/answer/14816019
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
- Cons mentioned:Water resistance
Rated 1 out of 5 stars
Complete junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a swim got it july 9th 2024 ..broke august 16th 2024
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, JamieH. We're sorry to hear that your Fitbit Charge 6 is now broken after swimming. Please make sure to take off the device and dry it well before putting it back on. For more information, please visit this: https://support.google.com/fitbit/answer/14236707
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Does not pair with iPhone 15 Pro Max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Charge 6. Spent 2 hours trying to pair it with my iPhone 15 Pro Max. Impossible to pair with an iPhone as it keeps aborting during connection. I returned it, and got a replacement Charge 6. Same problem and it never paired with my iPhone that works great with everything else. Returning this 2nd piece of crap device back to store tomorrow. It is not worth even the $99 black friday sale price.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, IcyColaBottleOnHotDay. We're sorry to hear that you're unable to pair your Charge 6 with your iPhone 15 Pro Max. This isn't the experience we want for our customers. We appreciate your efforts. We recommend you reboot the Charge 6 using a cable. For instructions, see: https://help.fitbit.com/articles/en_US/Help_article/1186.htm
Once done, please restart your phone and make sure the Charge 6 battery is charged to 100%. Then, restart the Charge 6 setup process. Here's how: https://help.fitbit.com/articles/en_US/Help_article/1873.htm
For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my Fitbit HR6 in February 2024 and it has already died. It was working one evening and the next day it was dead as a doornail. My husband called Best Buy and they said to call Fitbit cause it was past the piddly 15 days of their return/exchange policy. We won’t be heading back to purchase anything from Best Buy anytime soon.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, TeresaH.
This is definitely not an experience we want you to have. If you haven't tried yet, restarting the tracker may get it to work again: https://support.google.com/fitbit/answer/14194938
But if the issue persists, please contact us so we can help you in finding a better resolution. You can reach our help page here: https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Decent device horrible tracker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could not track steps well. Would usually triple or quadruple my steps. Heart rate monitor was ok. Sleep tracking was mid
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Stephen. We're sorry to hear that your Fitbit Charge 6 is not tracking your steps and sleep accurately. Factors such as device placement, dominant or non-dominant hand, and stride length affect the number of steps recorded. To know more about how your Fitbit device calculates your daily activity, please visit this: https://support.google.com/fitbit/answer/14237111
For more accurate reading, we recommend checking out these tips: https://support.google.com/fitbit/answer/14236920
To track your sleep, please visit this: https://support.google.com/fitbit/answer/14236407
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnetic wristband makes this product nearly unusable. Falls off every chance it gets and is quite uncomfortable.
This review is from Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, MichaelL. Sorry to see you’re having trouble keeping the Charge 6 on your wrist — we understand how frustrating this is. You may benefit from changing the band to something that may work better for you. How’s how to change it out:
1. Turn over your tracker and find the band latches.
2. To release the latch, use your fingernail to press the flat button toward the band.
3. Gently pull the band away from the tracker to release it.
4. Repeat on the other side.
5. To attach a band, press it into the end of the tracker until you hear a click and it snaps into place.
Don’t hesitate to reach out to us: https://support.google.com/fitbit/gethelp?hl=en