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Customer Ratings & Reviews

$159.95

Customer reviews

Rating 4.5 out of 5 stars with 1874 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Charge 6 Advanced Fitness & Health Tracker for its impressive battery life, overall performance, and ease of use. Many appreciate its heart rate and sleep tracking capabilities, as well as its comfortable size and sleek design. However, some customers have expressed concerns about the band and connectivity, while others have noted issues with water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,874 reviews
  • Rated 1 out of 5 stars

    Does not work, no returns,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device does not connect to WiFi. Seems like a common issue using a quick google search. Purchased as a birthday gift for my wife. By the time it was opened it is no longer returnable. Wouldn't recommend buying the device or buying it from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not sync Could not get the time and steps to synchronize with the app

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, MarkG. We’re sorry you're having problems with syncing on your Charge 6. A quick restart can normally solve these issues — here’s how to do that:

      To restart your Fitbit device:
      1. Locate the Settings app.
      2. Tap Settings, then Restart Device, then Restart.

      If your device is unresponsive:
      1. Plug in your device to charge.
      2. Press the button on the charger's flat end 3 times with 1-second pauses.
      3. Wait 10 seconds, or until the logo appears.

      Here’s a link with more information: https://support.google.com/fitbit/answer/14194938

      Don’t hesitate to contact us anytime here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 1 out of 5 stars

    Wont charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after 2 months and will not charge or turn back on. Died while I was sleeping, was fine before I went to bed. Now will not charge. Total crap .... Do Not Reccommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in late November. Started going wonky first of June (screen blackout, etc.) Waste of money.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that your Fitbit Charge 6 screen is not turning on. Please make sure to sync your Fitbit in the Fitbit app: From the Today tab in the Fitbit app, tap the devices icon at the top-left corner > Tap the device that you want to sync > Near the bottom of the page, tap Sync Now. Then try giving your Fitbit device a restart by going to this link: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 1 out of 5 stars

    Google wallet does not work at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad firat trasition on google apps. Maps works sort of but the wallet app does not and it seems like fitbit pay in disguise then yt music its only during workouts that allows you to control

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Limited Returns- watch out!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit Charge 6 does not work. The battery does not last a day - my old Fitbit 5 lasted 4 -5 days!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor smartwatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too difficult to use and sync. Return policy was a nightmare

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I expected and I would be be happy with it except for the battery. It doesn't even last a whole day. Very disappointing. Not sure if I will keep it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    multiple functions of the device did not work these the device also struggles to sync data correctly with the mobile app

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Stopped working after 9 months. Not at all reliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product did not meet request

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requested a watch that showed blood pressure monitoring. Fitbit does not measure blood pressure. Clerk dud not know product capabilities.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Fitness device ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Product. Google is terrible. The device double and triple counts steps. It doesn't sync correctly. Terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with performance. Returned item to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not user friendly.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too difficult to set up. Must use a google account. Setup didn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received for holiday gift and it worked for a few days then screen stopped working entirely!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, ACJH. We're sorry to hear that. Please try to manually sync your Fitbit device. After that, please restart your Fitbit Charge 6 by following the steps here: https://goo.gle/restart If you need more help, please reach out to our help center: https://goo.gle/contactfitbit

  • Rated 1 out of 5 stars

    Not

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage we’ve had other ones that are better

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Zoinks. This is definitely not an experience we want you to have. We'd like to assist. Please contact us on our help page so you can share with us details of the issue. You can reach our help page here: https://goo.gle/contactfitbit

  • Rated 1 out of 5 stars

    Bad material

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The straps gave me an allergic reaction and i didn't know i had any.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fit big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged product shipped, no support from customer service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate

    Rated 4 out of 5 stars

    Bells and Whistles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from the last version. With more than 6 workouts now available to choose from and maps turn by turn integration for Google maps, its definitely upped its game since Charge 5. Ergonomic design and long lasting battery make it a really good buy. The step count is as accurate as it can be and heart rate tracking is good. Most recommended for amateur fitness enthusiasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and looks great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother. He wears it everyday. Very sleek looking and reminds him to slow down a little when he starts to over do it working outside. Easy to set up and easy to use.

    I would recommend this to a friend