Customer Ratings & Reviews

Stopped working after 1 year, also doesn't seem to be accurate when tracking steps

I’ve used Fitbit devices for a very long time ever since the first Fitbit flex. But the many times I’ve used them they would last at least year before breaking. This model charge 6 wins the worst model I’ve used. I’ve only had the device for 8 days and already it gave me charging problems. It died on me when it had some battery left. I had to return it.

Works great!! Keeps me doing my 10000 steps daily. Larger wrist band was included which was perfect.

This is a Christmas present for my Granddaughter.She chose this herself,but she don't know she is getting it.

I really like the responsiveness of the screen plus its non intrusive tracking - very much unlike the Apple watch. I wish however the battery was longer and actually be true to the advertised week long.

My PhD wife hasn't figured out how to use it yet. The band itches her wrist. Online support is terrible. Online reviews tell the same story.

Fitbits only seem to last a year or less. They need to up their quality.

Check the band size. I was unable to fasten the clasp as the band was too small.

Bought this for my wife when her Charge 4 got tired and died. The Charge 6 seems more stable and has features she hasn't even begun to explore yet.

Very good, shows all tracking info in a concise way. It is sort of slow, but not really an issue

It keeps up with all the important things when walking around and exercising

Application doesn't seamlessly work with my other apps, other than that the product is solid.

The store rep that serviced me seemed very uninterested in helping. I had to ask the front to find someone. He did not offer me protection plan, did not review with me my options for other products and he gave me the impression that I was bothering him.

Available in store amazing service personal was very helpful in answering my question about the Fitbit I already had. And helping me in my purchase of the new one

So glad I purchased this. Works really well. I like that I came with two wrist bands.

I love my fit bit, this is my 2nd upgrade. The only drawback is that it doesn’t track steps when you are pushing the grocery cart. S I take it off ad put it in my pocket.

Purchased for my 80 year old Mom after her original FitBit stopped working. The larger font size is perfect for someone her age. She tracks her steps everyday and loves using it as a watch too!

Great product at a great price! Will always shop Best Buy!

Upgraded from a charge 3 . This , for me was a little more difficult to set up and and keep synced with my phone . It is nice looking and the readouts are clear .

Bough it June 2024 and completely stopped working September 2025.. otherwise it’s my dad loved it.