Customer Ratings & Reviews

The Fitbit is just what I wanted and needed, The price is reaonable.

I’ve worn a Fitbit Charge 4, 5 & 6 the past 5 years. Wore for swim workouts, runs, a triathlon and half marathon. Hate the latest with Google version. Waste. Can’t see any of my old workouts much less even past month. Difficult to get to. Also too many different type of workout screens to weed thru on my watch to start a w/o and no option to re-order them. Basically just a step counter now. Moving bank to a Polar or Garmin that I specifically put on to workout. Left them because I loved that with Fitbit the watch was slim enough to wear all day and I didn’t have to switch watches to workout!

This has been a great purchase so far. My husband has loved it from the time he started wearing it.

Haven't worn a watch in years and this one is so comfortable I forget I even have it on.

Present for the gf, and she seems happy, so thats a plus

Great Fitness Tracker. Pickup Experience was awesome! Great Value for the price!

Bought this instead of current Amazfit products because of better Heart Monitoring. Currently ECG is non-functional and apparently has been broken for a couple of months. Watch faces are poor, again not a new problem. Only found one which clearly showe clock, date and day of week. May hav to do and open box return.

My dad loves it! He uses it daily. Helps him keep track of his health.

Great watch. Easy to see. Love the Fitbit and wouldn’t have any other brand.

I got this fitbit for my husband as a gift and he loves it!

Great way of keeping track of my daily activities and staying healthy.

Better upgrade to my old fitbit. I like fitbit better then most smart watches.

I love and rely on my fitbit to keep me on time and healthy

Love it, its keeping in touch with my fitness goals

Love it. First one I have owned. Lots to learn about

Anyone on here claiming this is the “best” fitness tracker was clearly paid to save Google/FitBit’s name on this AWFUL device. I’ve had 4 FitBit devices over the last 10 years, most recently upgrading a Charge 4 that died after 18 months to a Charge 6. 1st Charge 6 ordered the week it was released completely died after 24 hours on the first charge. Got it replaced— took 2 months to replace, giving me no time to return the device. 2nd Charge 6 (replacement 1) kept losing connection with my iPhone. After months of complaining, they sent a second replacement. 3rd Charge 6 (replacement 2) - same exact issue. I went on the FitBit message boards to find tons of users with the same issue. FitBit/Google gave 1 solution that never worked and they refuse to address this issue any further. Ridiculous. Losing connection to your phone IS an issue… it doesn’t track sleep and O2 levels correctly when this happens and you lose the whole functionality of phone notifications— which is half the reason people prefer this device— simple fitness tracking and phone notifications, without needing a complex (and expensive) smart watch. A total waste of $150. If I wanted to just track my steps, I’d just use my phone.

I bought the product for my boyfriend as a gift, but it can't be used after about 1 month. Fortunately, the best buy's return service is great!

Its been a year sing I bought this. 2 major issues: After an update from fitibit from 2 months since I bought this, the device wont turn on and on reaching out to Fitbit, received a replacement yet a refurbished one. And that also has battery issues after 6 months of usage. I keep having skin issues on my wrist.. everyday I have to remove it and keep it for like 5-6 hours..

I feel like all these amazing reviews are robots. I bought mine in November and it’s now April and I have been struggling to get it to charge. I’m having to tweak and place it very gently and it’s awful. I should have known when I had to factory reset it right out of the box to get it to set up. I spent hours reading over Fitbit forums trying to get it set up. I’m so disappointed in this watch. I’m switching back over to a versa. The charge was visually nice and comfortable though if you want to fight for your life charging it.

After four phone calls to Fitbit for their brand new charge six product, they have no answers as to why the heart rate sensor does not work. They will not send me a new one. I am done with Fitbit and you should be too!