Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $135.49
The comparable value price is $159.95

Customer reviews

Rating 4.5 out of 5 stars with 537 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 537 reviews
  • Rated 1 out of 5 stars

    Got a defective one

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the fitbit charge 6 with the off white band. Its malfunctioning less than 24 hours wearing it. The heart beat is way off. Last night it read my heartbeat in the highest cardio level while i was in bed relaxing. Im sitting now. Its giving me 90s to 100s reading. I manually checked my heartbeat. Its nowhere near those numbers. The counting steps didn't work either. It skipped steps. Im exchanging it. Hopefully, the new one will be ok.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dont keep up with bp

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont keep up with bp dont listen like it should do more for what it cost not happy with it should have keep the 4

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Renee. We appreciate your feedback, and our team will be glad to provide assistance. Please tell us more about the issue you're experiencing at: https://goo.gle/contactfitbit

  • Rated 1 out of 5 stars

    Difficult to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up and no instructions included. The instructions were online but I had to work hard to figure things out. I had a Versa prior to this and liked that one. I don’t recommend this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already broke, have it for 3 weeks. This is the second one in 6 months

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, CherylP. We’re sorry to hear your experience with the Charge 6 hasn’t been the best. We’d like to investigate to see what may be happening and get you a resolution — when you have a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 2 out of 5 stars

    Won’t buy ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t track sleep, step count is all over the place. Really, just ok.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fitbit Charge 5, up's and down's.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't track my sleep. It did everything else as promoted. I like the easy to read screen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Failed too fit needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not offer apps my wife wanted. Did not feel description Covered all additional needs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed Consumer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch does not work properly. Watch does not link with Fitbit app. My 4th Fitbit first one that I have had problems with

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, JohnE. We're sorry to hear that your Charge 6 isn't linking with your Fitbit app. This is usually caused by missing syncing requirements. Please check if it's met, then try the syncing tips provided here: https://goo.gle/syncing If you need more help, feel free to reach out to our support channels at: https://goo.gle/contactfitbit

  • Rated 2 out of 5 stars

    Fitbit 6

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit does not hold charge nearly as long as previos models.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work, no returns,

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device does not connect to WiFi. Seems like a common issue using a quick google search. Purchased as a birthday gift for my wife. By the time it was opened it is no longer returnable. Wouldn't recommend buying the device or buying it from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in late November. Started going wonky first of June (screen blackout, etc.) Waste of money.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that your Fitbit Charge 6 screen is not turning on. Please make sure to sync your Fitbit in the Fitbit app: From the Today tab in the Fitbit app, tap the devices icon at the top-left corner > Tap the device that you want to sync > Near the bottom of the page, tap Sync Now. Then try giving your Fitbit device a restart by going to this link: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 1 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I expected and I would be be happy with it except for the battery. It doesn't even last a whole day. Very disappointing. Not sure if I will keep it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice, But Just Didn't Suit Her

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave a four star rating, because it didn't suit our purposes: We are older and due to a condition, my wife needed to monitor her heart during exercise so as to not overdo. She wanted something svelte & stylish and this fit the bill. It's a nice build, unobtrusive and fit well. However, after trying it, the only heart screen was too small for her to see during her routine. Though it wasn't for her, it is very nice and easy to use with a convenient smartphone app, especially for a younger person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and simple activity tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great activity tracking device. It's easy to use and it's comfortable on the wrist. I have been wanting an activity tracker for several years now and finally decided to purchase this based on a co-worker's recommendation. I don't regret it at all. Seeing the steps, my heart rate, calories burned and distance covered motivate me more than I thought. Here's to moving!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to wear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit is a good incentive to keep active during the day. It measures your steps as well as the level of exertion on activities. It monitors the quality of your sleep and the amount of sleep. With the premium services you can track several health markers, play music, watch gym classes, etc. it light and easy to wear, and the battery lasts a long time without needing recharge,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch idea for Christmas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than initial pairing this watch has done a great job tracking all my steps and heart rate data would definitely buy for Christmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, great features. Band sizes a little wonkey but I made it work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom. Made a great Mother's Day gift to help her keep track of her fitness goals. Battery seems to last well, tracking seems to be very accurate. The only downside is she has very small wrists and feels like the band could've been shorter overall as to not have so much extra on the back side of the wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my new Fitbit Charge 6. I need to watch some areas closely and it is very accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived in good condition, I still don't understand all of the views/features after reading the manual but I can do the basics just fine. I did notice that it reports my steps much higher than previous tracker.

    I would recommend this to a friend